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  • 07/31/19 Measuring the Effectiveness of Your Communications Work

    Product not yet rated Includes Credits Recorded On: 07/31/2019

    Talk about the best practices for measuring nonprofit communications success Part 2 in a 5-part series on great internal communications and team management.

    Does your communications work make a difference? How do you know? During this webinar, we’ll talk about the best practices for measuring nonprofit communications success, including how to select the right key performance indicators and benchmarks, what to measure and what to ignore, and how to report results to others. 

    This session is Part 2 in a 5-part series on great internal communications and team management. Register for the full series and save $5 on the package.

    This webinar has been pre-approved for 1 Certified Animal Welfare Administrator continuing education credit and 1 point by the Certified Fund Raising Executives (CFRE).

    Kivi Leroux Miller

    Founder and CEO, Nonprofit Marketing Guide

    Kivi Leroux Miller is the founder and CEO of Nonprofit Marketing Guide, where she helps nonprofit communications professionals learn their jobs and love their jobs through a variety of training and coaching programs. She has personally mentored hundreds of nonprofit communications directors and communications teams as a certified executive coach.  She is a popular keynote, workshop, and webinar presenter, speaking dozens of times each year. Kivi is also the award-winning author of three books, as well as a popular blog:

    - CALM not BUSY: How to Manage Your Nonprofit’s Communications for Great Results (2018, published by Bold & Bright Media, which Kivi co-founded.)
    - Content Marketing for Nonprofits: A Communications Map for Engaging Your Community, Becoming a Favorite Cause, and Raising More Money (2013, Winner of the Terry McAdam Book Award)
    - The Nonprofit Marketing Guide: High-Impact, Low-Cost Ways to Build Support for Your Good Cause (2010, used as the textbook in many college and certificate programs on nonprofit communications)

    Because she can't get enough of nonprofits and entrepreneurship for good, Kivi also co-leads a Girl Scout troop and is vice president of the Lexington Farmers Market Association (Lexington, NC). She also co-founded Grow and Go Girls, a small baking and gardening business where all net profits go into a travel fund for a group of small-town girls to travel the big world, including one of her daughters.

  • Communications Series

    Product not yet rated

    Five-part series that explores how to manage your communications work on the inside so that you can share great communications on the outside, including two BONUS recorded sessions. Register for the series and save $5.

    When you think about nonprofits with great marketing and fundraising communications, you’ll usually think of what you see on social media, email, their website or in the media. But great external communications work starts with great internal communications and team management. During this three-part webinar series, we’ll explore how to manage your communications work on the inside, so that you can share great communications on the outside. 

    Register for the five-part series and save $5.

    1.  Internal Communications: Informing and Engaging Your Staff & Board
    2.  Measuring the Effectiveness of Your Communications Work
    3.  High-Performing Communications Team: Taking Your Team to the Next Level Manage Product

    Bonus - this series now includes recordings of Kivi's two workshops at The Association Spring Conference:

    4. Innovative Annual Reports that Provide Value to Constituents
    5. Thought Leadership for Nonprofits: Marketing to Build Authority & Share Expertise

    All sessions are pre-approved for CAWA CE credits.

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    This three-part series is presented by Kivi Leroux Miller, Founder and CEO, Nonprofit Marketing Guide. 

  • 08/14/19 High-Performing Communications Team: Taking Your Team to the Next Level

    Product not yet rated Includes Credits

    Learn the secrets of high-performing communications teams. Part 3 in a 5-part series on great marketing and fundraising communications.

    What separates the third of nonprofits who rate their communications programs as effective from the two-thirds who say they are only somewhat effective or ineffective? It’s not a huge staff or budget. Instead, it is how people work together, including how they collaborate, make decisions, and create efficient workflows. During this webinar, you’ll learn the secrets of high-performing communications teams.  

    This session is Part 3 in a 5-part series on great internal communications and team management.  Register for the full series and save $5 on the package.

    This webinar has been pre-approved for 1 Certified Animal Welfare Administrator continuing education credit and 1 point by the Certified Fund Raising Executives (CFRE).

    Kivi Leroux Miller

    Founder and CEO, Nonprofit Marketing Guide

    Kivi Leroux Miller is the founder and CEO of Nonprofit Marketing Guide, where she helps nonprofit communications professionals learn their jobs and love their jobs through a variety of training and coaching programs. She has personally mentored hundreds of nonprofit communications directors and communications teams as a certified executive coach.  She is a popular keynote, workshop, and webinar presenter, speaking dozens of times each year. Kivi is also the award-winning author of three books, as well as a popular blog:

    - CALM not BUSY: How to Manage Your Nonprofit’s Communications for Great Results (2018, published by Bold & Bright Media, which Kivi co-founded.)
    - Content Marketing for Nonprofits: A Communications Map for Engaging Your Community, Becoming a Favorite Cause, and Raising More Money (2013, Winner of the Terry McAdam Book Award)
    - The Nonprofit Marketing Guide: High-Impact, Low-Cost Ways to Build Support for Your Good Cause (2010, used as the textbook in many college and certificate programs on nonprofit communications)

    Because she can't get enough of nonprofits and entrepreneurship for good, Kivi also co-leads a Girl Scout troop and is vice president of the Lexington Farmers Market Association (Lexington, NC). She also co-founded Grow and Go Girls, a small baking and gardening business where all net profits go into a travel fund for a group of small-town girls to travel the big world, including one of her daughters.

  • The Fear Free Shelter Program

    Product not yet rated

    Learn how to reduce the negative emotional states that are commonly experienced by shelter and rescue animals, including fear, anxiety, stress, and frustration.

    Learn how to improve the emotional experiences of animals by applying key strategies and techniques designed to reduce the negative emotional states that are commonly experienced by shelter and rescue animals, including fear, anxiety, stress (FAS), and frustration.  The Fear Free Shelter Program aims to provide training that is suitable for all individuals involved in the care and oversight of shelter and rescue animals—from medical and behavioral staff to intake, reception, kennel, and cattery staff to animal control officers, adoption counselors, foster caregivers, and shelter volunteers. The modules take approximately 5 hours to complete. When all four modules have been completed, you will be awarded with a Fear Free Shelter Program Certificate of Completion.

    Register for this free program at https://fearfreeshelters.com/program/

  • 09/25/19 Getting to Model Shelter: One Shelter’s Journey to Completion of the ASV Guidelines

    Includes Credits

    Learn how Humane Society Silicon Valley tackled over five hundred guidelines and significantly increased our life-saving capacity... and how you can, too! RACE-approved.

    The Association of Shelter Veterinarians Guidelines for Standards of Care in Animal Shelters, a voluntary set of guidelines designed to promote the highest standards of welfare in animal shelters, has a lofty goal: to eliminate the suffering and needless death of homeless pets waiting for homes. In this session, we'll discuss how Humane Society Silicon Valley tackled over five hundred guidelines and significantly increased our life-saving capacity... and how you can, too!!!

    This session is part of the Shelter Medicine series, a collaboration between the Association of Shelter Veterinarians and The Association for Animal Welfare Advancement.

    This webinar has been pre-approved for 1 Certified Animal Welfare Administrator continuing education credit.

    This program has been approved for 1 hour of continuing education credit in jurisdictions that recognize RACE approval (both Interactive-Distance and Non-Interactive-Distance). 

    BONUS!:

    - Members of The Association for Animal Welfare Advancement who are vets or vet students may receive a free 1-year membership with the Association of Shelter Veterinarians (ASV).
    - Members of the Association of Shelter Veterinarians may receive a free 1-year membership with The Association for Animal Welfare Advancement.

         >> Membership instructions will be sent after you attend your first webinar in full.

    Cristie Kamiya, DVM, MBA

    Chief of Shelter Medicine, Humane Society Silicon Valley

    Dr. Kamiya graduated from Colorado State University, College of Business with a Master of Business Administration degree in 1999, and then went on to also complete a Doctor of Veterinary Medicine degree from Colorado State University, College of Veterinary Medicine and Biomedical Sciences in 2005. Dr. Kamiya’s first encounter with the shelter world occurred at the age of nine when her family adopted a mixed breed puppy from the Hawaiian Humane Society.  A love of animals and a childhood dream of becoming an animal doctor evolved over the years into a passion for advocating on behalf of homeless and lost pets.  Prior to the shelter medicine residency, she has worked as a shelter veterinarian in humane societies, municipal shelters, and rescues in the Denver-Boulder areas of Colorado, and the greater Phoenix metro area of Arizona. Dr. Kamiya’s main interests are in infectious disease, shelter management, surgery, and animal cruelty investigation.

    Kristen Jahnke

    Director of Shelter Operations, Humane Society Silicon Valley

    Kristen Jahnke has been in the animal welfare industry for over 15 years, joining Humane Society Silicon Valley in 2016 as the Director of Animal Operations.  Previously, she was the Director of Medical Operations at PAWS Chicago until she decided to put away her snow boots for the sunny beaches of California. Kristen holds a BA in Social Work from Marquette University. 

  • 10/02/19 Come Together: Why & How We Need to Think About Mergers and Consolidations

    Includes Credits Recorded On: 10/02/2019

    The Wisconsin Humane Society today is the combination of five previously separate organizations. We’ll discuss why we think it is so important to consider combining organizations in this way; how we’ve done it; and what the impact has been.

    The animal welfare field has been fragmented from its very beginnings. Sheltering organizations have been providing separate services for so long that we don’t notice that we’re doing it, or wonder whether there is another choice. In fact, especially in today’s world, our separateness has dramatic negative impact on our work, and places all our organizations at risk. The Wisconsin Humane Society today is the combination of five previously separate organizations. We’ll discuss why we think it is so important to consider combining organizations in this way; how we’ve done it; and what the impact has been.

    This webinar has been pre-approved for 1 Certified Animal Welfare Administrator continuing education credit.

    Anne Reed

    President & CEO, Wisconsin Humane Society

    Anne Reed became the Executive Director of the Wisconsin Humane Society in January of 2010. Before joining WHS, Anne spent almost three decades as a corporate litigator at the Milwaukee law firm of Reinhart Boerner Van Deuren SC. 

    At the Wisconsin Humane Society (WHS), Anne stepped into the leadership of Wisconsin’s oldest, largest, and most recognized animal welfare organization. For more than 130 years, WHS has been saving the lives of animals in need, and carrying out its mission to build a community where people value animals and treat them with respect and kindness. WHS helped to pioneer the idea that every animal available for adoption in a shelter could be free of time limits, taking as long as needed to be adopted. WHS operates shelters in Milwaukee, Saukville and Racine. 

    Anne serves on the board of directors of the National Federation of Humane Societies (NFHS), Wisconsin Federated Humane Societies, and Shelter Animals Count, a national database initiative. She also chairs NFHS’s 2020 Vision Initiative. Anne also served as president of Meta House’s board of directors from 2005 to 2007 and served on the board from 2001 to 2010. As a lawyer, she was named one of the Wisconsin Law Journal’s “Women In The Law;” was named to the list of “Wisconsin Superlawyers,” and authored a law blog which was twice named one of the 100 best in the country by the American Bar Association’s ABA Journal.

  • 10/09/19 Foundations for Behavioral Well-Being

    Product not yet rated Includes Credits

    We'll discuss how to meet the five freedoms of animal welfare for all animals in our care in affordable, doable ways, such as housing, in-housing enrichment, out-of-housing time, and length of stay. RACE-approved.

    Let's face it, shelter living is challenging. The shelter is filled with strange noises, weird smells, unfamiliar people, new food, and questionable roommates. On top of all that, we do not really have a way to explain to the animals that we have their best interests in mind, so we must show them. But what's the best way to do this? Come to this session to find out!

    We'll discuss how to meet the five freedoms of animal welfare for all animals in our care in affordable, doable ways, such as housing, in-housing enrichment, out-of-housing time, and certainly length of stay. You'll leave with actionable ideas to implement at your shelter, as well as long-term goals to improve the lives of all animals (and people!) in your shelter.  All staff (both medical and non) and especially shelter leaders with decision making capabilities will benefit from this webinar.

    This session is part of the Shelter Medicine series, a collaboration between the Association of Shelter Veterinarians and The Association for Animal Welfare Advancement.

    CEUS:

    • This webinar has been pre-approved for 1 Certified Animal Welfare Administrator continuing education credit.
    • This program has been submitted but not yet approved for 1 hour of continuing education credit in jurisdictions that recognize RACE approval (both Interactive-Distance and Non-Interactive-Distance).
    • This webinar has been approved for 1 CEU for behavior consultants by the Certification Council for Professional Dog Trainers (CCPDT)  and The International Association of Animal Behavior Consultants (IAABC). CCPDT will award CPDT-KA/CPDT-KSA 1 CEU and CBCC-KA-.5 CEU.
    • Attendees seeking CEUs are required to attend the full live session or watch the full recording, pass the quiz, complete a quick survey to submit their CCPDT #.  You may download the IAABC certificate from within the course. 

    BONUS!

    - Members of The Association for Animal Welfare Advancement who are vets or vet students may receive a free 1-year membership with the Association of Shelter Veterinarians (ASV).
    - Members of the Association of Shelter Veterinarians may receive a free 1-year membership with The Association for Animal Welfare Advancement.

         >> Membership instructions will be sent after you attend your first webinar in full.  

    ​Cynthia Karsten, DVM, DABVP (Shelter Medicine Practice)

    Outreach Veterinarian, UC Davis Koret Shelter Medicine Program

    Cynthia Karsten, DVM, DABVP is a Shelter Medicine Practice, Outreach Veterinarian with Koret Shelter Medicine Program, UC Davis. Dr. Karsten became board certified in Shelter Medicine Practice in 2017. Her main areas of interest include population management, infectious disease control, intake diversion/safety net programs, and providing affordable, accessible veterinary care in all communities. Dr. Karsten serves as a board member of and volunteers with the non-profits Mercer Veterinary Clinic for Pets of the Homeless, and Compassion Without Borders.

    Rachel Powell, DVM

    UW/UCD Maddie's Shelter Medicine Fellow and Shelter Veterinarian, Saving Grace Pet Adoption Center

    Dr. Rachel Powell graduated from the University of Illinois College of Veterinary Medicine in 2002 and has spent her career in private mixed-animal and equine practices. She started working for Saving Grace in 2018 and very much enjoys practicing in the shelter environment. The work is professionally and personally gratifying and she feels like she is making a real difference in her community and in the lives of the people and animals she works with. She has also discovered a passion for T-N-R and Return To Field programs to help manage community cat populations and reduce cat numbers in shelters.

  • 10/16/19 Updated Animal Transportation Best Practices

    Includes Credits

    This first session in the 2019 series will provide a broad overview of the role of animal relocation programs and discuss the indications for various program models

    Animal relocation is an important tool in decreasing shelter crowding and saving more lives. In order to ensure safety, efficacy, and sustainability of relocation programs, consideration must be given to understanding state and local regulations. Animals selected for relocation should be carefully screened for physical and behavioral health, and programs should monitor and address stakeholder concerns proactively. This session will provide a broad overview of the role of animal relocation programs and discuss the indications for various program models, including key considerations to help decide if relocation is right for your agency and address general requirements for source and destination organizations. Recommendations will be presented in light of the updated Best Practices, a living document, designed to expand over time as community and animal needs adapt to societal changes and advancing knowledge of animal welfare.

    This is the first in a new 4-part updated Best Practices Webinar Series: Companion Animal Transport (2019), based on the recently revised Best Practices document.

    Approved for 1 Certified Animal Welfare Administrator continuing education credit.

    Brad Shear, CAWA

    Executive Director, Potter League for Animals

    Brad Shear is the Executive Director of the Potter League for Animals.  Brad is one of two Certified Animal Welfare Administrators (CAWA) in the state of Rhode Island.  In addition to his work at the Potter League, Brad serves on the board of The Association for Animal Welfare Advancement, chairing their Best Practices and Emerging Trends Committee for The Association and representing The Association on the board of the National Animal Rescue and Sheltering Coalition.  Brad also serves on the Hill’s Pet Nutrition Shelter Advisory Council, and the board of the Ocean State Animal Coalition.  Brad was a founder of the New York State Animal Protection Federation where he served as Board President for 7 years and continues to serve as the President of the Federation’s education foundation.  He previously served on the board of Community Works of New York State and is a past chair of the Tech Valley Nonprofit Business Council. Prior to leading the Potter League, Brad served for ten years as the President and Chief Executive Officer of the Mohawk Hudson Humane Society in Albany New York.  Brad was the Director of Operations for the Atlanta Humane Society, managed the Brooklyn Shelter for New York City Animal Care and Control, and began his animal protection career at the Humane Society of Boulder Valley in Colorado. 

    Karen Walsh, CAWA, LVMT, CFE

    Director, Animal Relocation, Shelter Outreach, ASPCA

    Karen S. Walsh, CAWA, LVMT, CFE is the Director of Animal Relocation for the ASPCA, the former executive director of the McKamey Animal Center in Chattanooga, TN and served as a Program Manager for the PetSmart Charities Rescue Waggin’ program.  She graduated from Blue Ridge in Virginia with a degree in veterinary technology and has achieved designations as a Certified Animal Welfare Administrator and a Certified Compassion Fatigue Educator. Karen has held leadership positions in both veterinary and animal welfare organizations and was appointed to serve on the Tennessee state Board of Veterinary Medical Examiners. 

  • 11/06/19 The Leadership Challenge: Nobody in Vet School Told Me I Had to Lead to Succeed

    Product not yet rated Includes Credits Recorded On: 11/06/2019

    Practitioners will learn how to successfully lead multiple stakeholders and truly rise to the occasion to positively affect shelter leadership. Pending RACE approval.

    How do we achieve our goals, when all we ever wanted to do is help animals? Why did nobody in vet school tell us, that by virtue of our degree, we are leaders in the community?

    The good news is that leaders are made and not born. Just as we can learn to become effective Spay/Neuter surgeons, we can learn to become effective leaders. Veterinarians are, as animal welfare professionals and subject matter experts, very well positioned to take the lead. If veterinarians don’t take the lead and advocate based on the power of all Five Freedoms, we are not representing the animal’s best interest. Join us to get the recipe for taking the lead in everyday veterinary operations.

    In this webinar, we will discuss the importance of personal values: we all have them, but if you have never thought about them and cannot voice them, you cannot lead efficiently. We will discuss how the mission and vision of an organization – or the lack thereof – affects your leading power. Practitioners will learn how to successfully lead multiple stakeholders and truly rise to the occasion to positively affect shelter leadership. 

    This session is part of the Shelter Medicine series, a collaboration between the Association of Shelter Veterinarians and The Association for Animal Welfare Advancement.

    This webinar has been pre-approved for 1 Certified Animal Welfare Administrator continuing education credit.

    This program has been approved for 1 hour of continuing education credit in jurisdictions which recognize RACE approval.

    BONUS!

    - Members of The Association for Animal Welfare Advancement who are vets or vet students may receive a free 1-year membership with the Association of Shelter Veterinarians (ASV).
    - Members of the Association of Shelter Veterinarians may receive a free 1-year membership with The Association for Animal Welfare Advancement.

         >> Membership instructions will be sent after you attend your first webinar in full.  

    Jeannine Berger, DVM, DACVB, DACAW, CAWA

    VP Rescue and Welfare, San Francisco SPCA

    Dr. Berger first obtained her veterinary degree in 1991 in Zurich, Switzerland. She moved to Davis, California in 1998, where she completed her residency in veterinary behavior and attained board certification with the American College for Veterinary Behaviorists from UC Davis in 2007. In 2014, she attained board certification from the American College of Animal Welfare. Since 2011, Dr. Berger has overseen all aspects of clinical behavior programs at the SF SPCA. In 2016, she became the Society's Vice President of Rescue and Welfare. Dr. Berger is a Certified Animal Welfare Administrator.

  • 11/13/2019 How to Implement Transport Best Practices

    Product not yet rated Includes Credits Includes a Live Web Event on 11/13/2019 at 3:00 PM (EST)

    Let’s discuss emergency and air transports and the use of the hub system on an urgent timeline. This is the final session in a 4-part Transport Best Practices series.

    So you have decided a transport is right for your organization and community – now what?  Where do you start?  How do you get there and which animals will you choose?

    This webinar will explain how to implement the newly revised Companion Animal Transport Best Practices Document at your organization. Transport provides a means of addressing animal population imbalance across the country and this webinar will share some of the key areas to consider when establishing a program. 

    This is the second session in a new 4-part updated Best Practices Webinar Series: Companion Animal Transport (2019), based on the recently revised Best Practices document.

    Approved for 1 Certified Animal Welfare Administrator continuing education credit.

    Jerrica Owen, CAWA

    Director for Strategic Initiatives and Interim Campus Co-Director, San Diego Campus San Diego Humane Society

    Jerrica Owen is the Director for Strategic Initiatives and the Interim San Diego Campus Co-Director for San Diego Humane Society. She has 15 years animal welfare experience, her first 6 years concentrated in animal behavior where she implemented, executed and managed a behavior evaluation program at SDHS. Her experience and expertise includes animal behavior, effective animal shelter inventory and population management, process efficiencies, program development, and progressions in policy and procedure. Jerrica received a B.S. degree in Health Science from California State University, Chico, and is a Certified Animal Welfare Administrator (CAWA).

    Sarah Thompson, CAWA

    Director for Rescue & Recovery, San Diego Humane Society

    Sarah Thompson, CAWA, is the Director for Rescue & Recovery with San Diego Humane Society.  She has held several positions over a 12 year span with SDHS, including oversight of Guest Relations and Adoptions at the San Diego Campus, and several organization wide programs including Retail Operations, Livestock, Alternative Placement (Foster and Rescue) and Animal Transport.  Sarah is also a member of the SDHS Emergency Response Team, providing support to the community in times of disaster or other emergencies.