05/01 Outcomes and Continuum of Care in the Animal Shelter

4.5 (4 votes)

Recorded On: 05/01/2019

All animal shelters, whether municipal or nonprofit, strive for the best outcomes for as many animals as possible.  This webinar, the final part in a three-part series, will focus on how to apply The Association’s new Veterinary Services Best Practices as you work to increase live outcomes and maintain a financially sound organization.  In this webinar, we will explore:

  • • How shelters with varying capacities can maintain a keen focus on outcomes while providing a high standard of veterinary care
  • • Some of the financial implications of this best practice and ways to start quantifying the internal costs of care
  • • Medical decision making based on the animal’s stage 
  • • Placement options that are sensitive to length of stay and financial burden on the shelter while providing a continuum of care  
  • • Strategies to manage post-placement medical concerns
  • • Veterinarians and non-veterinarians partnering to achieving more

This webinar is especially for organizational Leaders such as veterinarians, shelter operations directors, CFO’s and executive directors who are responsible for balancing the best animal outcomes within their allocated budget.  

This webinar has been pre-approved for 1 Certified Animal Welfare Administrator continuing education credit.

Kerry Backsen, DVM

Shelter Veterinarian, Louisiana SPCA

Dr. Kerry Backsen has been practicing veterinary medicine for over 9 years and has been the anchor of Louisiana SPCA’s shelter clinic since her start there in August 2009.  Backsen started her undergraduate degree at the University of Tennessee but transferred to Louisiana State University her junior year after deciding to pursue veterinary school. Backsen’s knowledge of general veterinary medicine is augmented by additional education in veterinary forensics, which she employs to assist the Louisiana SPCA’s Humane Law Enforcement team during instances of cruelty and neglect.  

Ana Zorrilla-Harris, CAWA

CEO, Louisiana SPCA

Ana Zorrilla, a Certified Animal Welfare Administrator, has served as Chief Executive Officer (CEO) of the Louisiana SPCA since November 2007.  Prior to becoming CEO, Zorrilla joined the Louisiana SPCA in 2006 as Director of Development. Notably in 2008, Zorrilla led the organization through Hurricane Gustav and the first successful evacuation of companion animals with their pet owners from an American city. She currently serves on the Board of Directors of The Association for Animal Welfare Advancement (formerly SAWA). A New Orleans native, Zorrilla graduated from Loyola University in New Orleans with an undergraduate degree in English Literature and Secondary Education and went on to receive her Masters in Educational Administration from the University of New Orleans.

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