Frequently Asked Questions

HOW DO I REGISTER FOR THE SOLUTIONS SUMMIT?

Go here to register for the The Solutions Summit.
You will need to login first or create an account on our main site to register.

If you are not a paying member of The Association, learn about our membership types, including our free Learning Member type. Paying members receive Summit registration as a member benefit and do NOT need to register themselves.

HOW DO I PRINT RECEIPTS? 
  1. Sign into your Association account on https://theaawa.org/
  2. Under For Members at the top of the page, click on Payments & History
  3. Make sure the Stores & Events tab is selected
  4. Set the Filter by status dropdown to Any Status
  5. The icon to the left of the order date will allow you to view/print your receipt.

WHAT CEs MAY I EARN?

Full details here. Each of the four sessions (live and recorded) are approved for 1.0:

  • CAWA CEs
  • NACA CEs 
  • Texas Department of State Health Services (DSHS) CEs toward ACO CE requirements per Ch. 829 of the Texas Health and Safety 
  • CFRE points (3 of the 4 sessions are approved)
Access Certificates of Completion for each session you attend live or watch its recording in full:

Go to Agenda, select a session, click on View Session. You’ll see 4 tabs: Overview, Speaker(s), and Contents. Go to the Contents tab to print/download certificates.


For Registration Questions, please email: support@theaawa.org

For Continuing Education Questions, please email: learning@theaawa.org

The summit's recordings will be available on this site at your convenience post-event, through December 31, 2024.

Technical Support FAQs

For browser support, email help@commpartners.comHow do I access the sessions?

Click on the "Agenda” tab in the top menu bar 
Click on the desired session, then click on the “View Session” button. 
Five minutes prior to the session start time, you will be able to gain access to the session. 

What is the link/Zoom ID for the session?

You do not need a direct link or Zoom ID to enter sessions. Follow the directions above to enter sessions.

What do I need to attend sessions?

Below is what we recommend.

Device: It is best to use a computer or laptop that has an updated internet browser.

Speakers: Sound is projected through your computer speakers, so make sure they work to hear the presenters.

Internet: It is best to use a wired internet connection. A wired connection gives a consistent signal and consistent bandwidth, providing a better experience. Wi-Fi is not recommended because the signal strength can vary.

Browser: Chrome, Firefox, Edge & Safari are the recommended browsers. Do not use Internet Explorer. Your browser must support HTML-5.
To detect your browser version, run https://whichbrowser.net/ 

Settings: Make sure you have pop-ups blockers disabled in your internet browser settings and that your browser is Active X enabled.
If you are on a network that uses a firewall or VPN, you can test your access in advance to ensure our software will not be blocked by these items using this site, http://events.commpartners.com/webcasts/browsertest/

I am in the session but the video froze /I can’t hear the audio. What should I do?

Ensure your system’s speakers are turned on and the volume is up. If the video freezes, refresh your web browser and check your internet connection. (select the F5 key on your keypad).


For browser support, email help@commpartners.com 

Need Login Support?

Login using your Association membership username and password. You may need to login on our main site first, then return to the conference site.