The Association for Animal Welfare Advancement Learning Center
5-03-23 Listening Skills for Leaders
One of the most important skills for any leader is the ability to listen. However, many of us need to learn how to listen effectively. We usually prepare our response rather than trying to process and understand the other person's message. This webinar will explore the power of listening and identify practices to help you listen at a deeper level to gain a better understanding and build trust with your employees.
Presenter: Maria Morukian, President, MSM Global Consulting
This webinar has been pre-approved for:
- 1 Certified Animal Welfare Administrator continuing education credit
- 1 NACA CE
- 1 CE towards ACO CE requirements per Ch. 829 of the Texas Health and Safety Code by the Texas Department of State Health Services (DSHS)
President and Founder
MSM Global Consulting
Maria Morukian, the president of MSM Global Consulting, has twenty years of experience as a facilitator, coach and consultant on leadership, diversity, equity, inclusion, and intercultural competence. Maria hosts a podcast on critical DEI issues called Culture Stew. She is author of the book, Diversity, Equity and Inclusion for Trainers: Fostering DEI in the Workplace and co-author of ATD’s Handbook for Training and Talent Development.