7-12-23 Giving Effective Feedback

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Feedback is an absolutely critical ingredient for team performance. It builds trust and transparency, lets team members know they are supported, and troubleshoots performance challenges early on. Yet leaders often struggle to give effective feedback. This session will highlight the importance of building a strong feedback culture, and offer participants a model for giving valuable feedback to reinforce positive actions and redirect problematic ones. This session is especially for anyone who manages or supervises staff and volunteers, but anyone who wants to effectively support team members will benefit from participation.

Presenter: Maria Morukian, President, MSM Global Consulting


This webinar has been pre-approved for:

  • 1 Certified Animal Welfare Administrator continuing education credit
  • 1 NACA CE
  • 1 CE towards ACO CE requirements per Ch. 829 of the Texas Health and Safety Code by the Texas Department of State Health Services (DSHS)

Part of The DEI Dozen package.

Maria Morukian

Maria Morukian

President and Founder

MSM Global Consulting

Maria Morukian is a globally recognized organizational development practitioner specializing in culture change for diversity, equity, and inclusion. As CEO of MSM Global Consulting and a faculty member at American University's School of International Service, she has spent more than 24 years helping leaders and organizations around the world build competent and respectful workplaces where everyone thrives. Her new book, The Belonging Blueprint: How to Design a Workplace Culture That Fuels Performance, offers a practical framework and assessment tools for building a culture of belonging. She is also the author of Diversity, Equity and Inclusion for Trainers and co-author of ATD's Handbook for Training and Talent Development.

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