9/09/20 Scaling High Quality, High Volume Foster Care in Times of Crisis

5 (6 votes)

Recorded On: 09/09/2020

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Humane Society Silicon Valley (HSSV):

  • Cristie Kamiya, DVM, MBA,  Chief of Shelter Medicine
  • Kristen Jahnke, Director of Shelter Operations
  • Katie Christie, Manager of Foster and Animal Care

How do you support and scale your foster program during times of crisis? Humane Society Silicon Valley can answer that – they weathered the pandemic storm by pivoting their foster care and adoption processes into safe, no-contact, socially distanced programs. And did we mention they have acquired more than 3,000 new foster families since March’s lock down?

In this session, experts from HSSV will walk you through a few key components to effectively engage volunteers and your community to increase your impact while removing barriers to lifesaving capacity. Participants will walk away with an understanding of:

  • Increasing your medical team’s capacity through the utilization of volunteers and technology
  • Developing a foster training strategy that takes advantage of current technology
  • Managing increased foster demand through tailored and strategic communications
  • Seizing opportunities and seeing the silver lining in our new normal

The webinar will benefit any animal shelter professional interested in maintaining strong relationships and providing excellent animal care outside of the shelter environment. Read more about HSSV's experiences changing their foster program to meet the crisis.

This session is part of the Shelter Medicine series, a collaboration between the Association of Shelter Veterinarians and The Association for Animal Welfare Advancement.

This program (both live and recorded) has been approved for:

  • 1 Certified Animal Welfare Administrator continuing education credit
  • 1 CE by NACA
  • 1 CE towards ACO CE requirements per Ch. 829 of the Texas Health and Safety Code by the Texas Department of State Health Services (DSHS)

Also learn how HSSV became the first shelter to meet all of the standard-of-care guidelines put forth by the Association of Shelter Veterinarians in the webinar recording: Getting to Model Shelter: One Shelter’s Journey to Completion of the ASV Guidelines

Kristen Jahnke

Director of Shelter Operations, Humane Society Silicon Valley

Kristen Jahnke has been in the animal welfare industry for over 15 years, joining Humane Society Silicon Valley in 2016 as the Director of Animal Operations.  Previously, she was the Director of Medical Operations at PAWS Chicago until she decided to put away her snow boots for the sunny beaches of California. Kristen holds a BA in Social Work from Marquette University. 

Cristie Kamiya, DVM, MBA

Chief of Shelter Medicine, Humane Society Silicon Valley

Dr. Kamiya graduated from Colorado State University, College of Business with a Master of Business Administration degree in 1999, and then went on to also complete a Doctor of Veterinary Medicine degree from Colorado State University, College of Veterinary Medicine and Biomedical Sciences in 2005. Dr. Kamiya’s first encounter with the shelter world occurred at the age of nine when her family adopted a mixed breed puppy from the Hawaiian Humane Society.  A love of animals and a childhood dream of becoming an animal doctor evolved over the years into a passion for advocating on behalf of homeless and lost pets.  Prior to the shelter medicine residency, she has worked as a shelter veterinarian in humane societies, municipal shelters, and rescues in the Denver-Boulder areas of Colorado, and the greater Phoenix metro area of Arizona. Dr. Kamiya’s main interests are in infectious disease, shelter management, surgery, and animal cruelty investigation.

Katie Christie

Manager of Foster and Animal Care, Humane Society Silicon Valley

Katie Christie has been with the Humane Society Silicon Valley since 2019. She started her animal welfare career at the McKamey Animal Center in Chattanooga, TN, holding various positions over the years from volunteer to Director of Animal Placement. Katie lives a small life in an RV with countless fosters and five full-time animals.

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