The Association for Animal Welfare Advancement Learning Center
4-22-25 The Roundtable: Navigating Resistance and Strengthening Community
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Includes a Live Web Event on 04/22/2025 at 3:00 PM (EDT)
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This roundtable discussion explores the realities of helping animal welfare organizations make progress toward their equity and inclusion goals, despite roadblocks and resistance. Learn from industry leaders as they share:
- Experiences creating long-term change at their organizations
- Challenges and successes they faced while addressing inequities in the workplace
- Lessons learned
Panelists:
- Todd Cramer, CAWA, Chief Operating Officer, Potter League for Animals
- Meredith Jones, Chief Community Initiatives Officer, Operation Kindness
- Jennifer Toussaint, Chief of Animal Control, Arlington County Animal Control / Animal Welfare League of Arlington
- Faciliator: Jasmin Robinson, Director of Diversity, Equity, and Inclusion Initiatives, The Association for Animal Welfare Advancement
This discussion is the second part in a three-part Making Sustainable Change Series which addresses the mindset leaders need to affect change. The series includes a webinar, a roundtable discussion, and an interactive clinic. While you don't have to attend each session in the series, participants who commit to the entire series will benefit the most.
This session, both live and the recording, has been approved for:
- 1 Certified Animal Welfare Administrator continuing education credit
- 1 NACA CE

Todd Cramer, CAWA
Chief Operating Officer, Potter League for Animals
As the Chief Operating Officer for the Potter League for Animals, Todd oversees the operations and human resources activities across the League’s three locations. Prior to joining the Potter League, Todd was President & CEO at the Mohawk Hudson Humane Society in New York’s Capital District and has also served as the Senior Program Manager, Adoptions, at PetSmart Charities, and Director of Community Initiatives at the ASPCA. Todd has earned the Companions and Animals for Reform and Equity (CARE) Racial equity, diversity, and inclusion (REDI) bronze and silver certifications and is a DEI Ambassador for The Association for Animal Welfare Advancement. Todd is a Certified Animal Welfare Administrator.
Jasmin Robinson
Director of DEI Initiatives
The Association for Animal Welfare Advancement
Jasmin M. Robinson is The Association's Director of DEI Initiatives. She is also the CEO and Founder of I.D.E.A.L. Education, LLC., and a consultant with MSM Global Consulting. She has over 10 years of experience leading efforts to foster and maintain inclusive work environments that welcome, embrace, empower, and celebrate people. She is actively pursuing a doctorate in Higher Education Leadership at Indiana State University.
Meredith Jones
Chief Community Initiatives Officer, Operation Kindness
Meredith Jones has an extensive background in grassroots advocacy and activism, leadership experience with nationally-renowned animal welfare organizations, and has fought passionately for equal access for underserved pets and their people throughout her career. As the Chief Community Initiatives Officer for Operation Kindness, Meredith strives to implement community programs that provide accessible, compassionate, and nonjudgmental assistance.

Jennifer Toussaint
Chief of Animal Control, Arlington County Animal Control / Animal Welfare League of Arlington
Jennifer Toussaint is the Chief of Animal Control in Arlington County, Virginia, at the Animal Welfare League of Arlington. Jennifer has been serving Arlington County for over 13 years and accepted the Chief position in 2016. She has expanded the animal control department’s outreach efforts in providing additional support to pet owners to enable high owner-pet retention in her community. Jennifer is a Crisis Intervention Team (CIT)-trained officer and has trained animal control and welfare professionals on a variety of topics: active listening, uncovering bias, emergency preparedness, emotional support and service animals, animal neglect/cruelty investigations, and wildlife intake and triage.
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