03/13/19 Assessing Your Adoption Program

4.33 (6 votes)

Recorded On: 03/13/2019

Matching pets and people is a rewarding outcome for staff, adopters, and the animals we serve.  A strong bond can be developed, resulting in a commitment to the animal and long term support for your organization.  But today, there are many competitors luring potential adopters from shelters and rescues – is your adoption process contributing to adoption attrition or making your adoption rates skyrocket? 

The adoption process is based on creating trust and respect between adopters and the organization with a focus on creating the best outcomes for the people and animals involved. Does your process look for reasons to place an animal into a home or does it focus on why a home is not a good fit?

In part one of the Adoption Best Practices series, we will show you how to assess your adoption process and offer ideas to improve the experience for both potential adopters and staff. We will discuss:

  • Components of a selection process and criteria based on the organization’s resources and philosophies, as well as the community’s needs
  • How to apply your criteria to match the right animal with the right family and lifestyle as soon as possible
  • Why to conduct an adoption through open dialogue and interaction, rather than an application and interview – or an interrogation
  • Ways to educate potential adopters and ensure they have a positive experience, whether they adopt or not

Staff and volunteers involved in adoptions and shelter operation supervisors will all benefit from this 60-minute webinar.

This webinar has been pre-approved for 1 Certified Animal Welfare Administrator continuing education credit.

Think about these questions before you join the live webinar or watch the recording:

  • How do you define a successful adoption? 
  • What is your vision of a successful adoption program for your organization and what are the barriers to achieving it?

Jan McHugh-Smith, CAWA

President and CEO, Humane Society of the Pikes Peak Humane Society, CO

Jan McHugh-Smith is the President/CEO of the Humane Society of the Pikes Peak Region, an open-admission organization that adopted more than 12,000 animals in 2018.  Jan’s animal welfare experience over the past 34 years also includes being President of the San Francisco SPCA; CEO of the Humane Society of Boulder Valley, Boulder CO; and Director of Eagle County Animal Control, Eagle CO.  Jan is the Chair of Shelter Animal’s Count, creating a national database for shelter statistics. She is the past Chair of the Society of Animal Welfare Administrators (SAWA) and served as Chair of CATalyst Council which works to raise the level of care and welfare for cats.  She is a Certified Animal Welfare Professional (CAWA) and started her career as an adoption counselor. 

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