5-03-23 Listening Skills for Leaders

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One of the most important skills for any leader is the ability to listen. However, many of us need to learn how to listen effectively. We usually prepare our response rather than trying to process and understand the other person's message. This webinar will explore the power of listening and identify practices to help you listen at a deeper level to gain a better understanding and build trust with your employees.

Presenter: Maria Morukian, President, MSM Global Consulting


This webinar has been pre-approved for:

  • 1 Certified Animal Welfare Administrator continuing education credit
  • 1 NACA CE
  • 1 CE towards ACO CE requirements per Ch. 829 of the Texas Health and Safety Code by the Texas Department of State Health Services (DSHS)

Part of The DEI Dozen package.

Maria Morukian

Maria Morukian

President and Founder

MSM Global Consulting

Maria Morukian is a globally recognized organizational development practitioner specializing in culture change for diversity, equity, and inclusion. As CEO of MSM Global Consulting and a faculty member at American University's School of International Service, she has spent more than 24 years helping leaders and organizations around the world build competent and respectful workplaces where everyone thrives. Her new book, The Belonging Blueprint: How to Design a Workplace Culture That Fuels Performance, offers a practical framework and assessment tools for building a culture of belonging. She is also the author of Diversity, Equity and Inclusion for Trainers and co-author of ATD's Handbook for Training and Talent Development.

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