Our partner, MindEdge, offers this 12-hour certificate, made of 3 courses. These courses have been pre-approved for CAWA CEs and HRCIs. 

Developed in accordance with the International Organization for Standardization's guidance on diversity and inclusion for organizations (ISO 30415:2021), the Certificate in Diversity and Inclusion in HR Management provides a foundation for creating a workplace where all employees are respected and appreciated as valuable members of the organization, are able to participate in work-related opportunities, can follow career paths that use their skills and knowledge to the fullest, and receive fair compensation. The courses explain how diverse and inclusive workplaces are more productive, innovative, creative, and profitable, and that fostering an inclusive culture produces higher employee engagement, satisfaction, and retention rates. The certificate explores the responsibilities of leaders, the workforce, and other stakeholders in recognizing diversity, working and communicating inclusively, reducing unconscious biases, acting accountably, and assessing diversity and inclusion initiatives using qualitative and quantitative methods.

*** For full details and to register, see The Association's MindEdge Catalog here. MindEdge courses are available to all of your staff and volunteers, so share this link to all!

The three courses in this certificate:

Fostering an Inclusive Culture 
To achieve diversity and inclusion, organizations need to create an inclusive culture where all employees are respected and appreciated, have equal access to workplace opportunities, and are fairly compensated. In this course, you will learn about how to create, encourage, and develop an inclusive culture. You will explore the 7 Pillars of Inclusion, traits of an inclusive leader, strategies to assess employee buy-in, professional development opportunities, and workplace accessibility. You will examine how to uproot workplace toxicity and address and prevent harassment and discrimination. The course illustrates the many benefits of an inclusive culture, including higher levels of employee engagement, productivity, employee satisfaction, and retention rates.

Assessing Diversity and Inclusion 
Organizations are accountable for their diversity and inclusion goals. In this course, you will learn about HR metrics, predictive analytics, diversity training, diversity scorecards, and other tools that organizations use to identify biases, track the progress of initiatives, and gauge the effectiveness of policies. This course will explain how to use both soft and hard metrics to formulate, update, and implement diversity and inclusion goals. You will also learn about the importance of employee buy-in, diversity leaders, and C-suite support in achieving a diverse and inclusive workplace.

Hiring and Retaining Diverse Talent
Increasing workplace diversity necessitates strategies that foster more inclusive and equitable workplace practices. In this course, you will learn how leaders who want tangible, measurable results from diversity and inclusion initiatives must take an active role in supporting and implementing these strategies. You will explore how to use talent management systems and performance metrics to create a diverse workplace. This course illustrates that providing equal opportunities for continued engagement, including flexible work arrangements, mentorship programs, and employee benefits, is paramount for an organization's diversity and inclusion efforts to succeed.

Leaders who create work environments that fully support diverse identities have to be not only safe but brave. Inclusive organizations build cultures of psychological safety, in which all members feel safe and encouraged to share their honest ideas, opinions, and concerns without fear of being ridiculed or punished. When we have that kind of safety we can build brave spaces, in which individuals can engage in courageous conversations about uncomfortable topics, can dissent respectfully, and can challenge systems that impede progress toward diversity, equity, and inclusion for all. 

In this session, we will explore some of the nuances between safe spaces and brave spaces, and identify skills and actions for leaders to create thriving environments that are both safe and brave. Leaders who wish to establish an inclusive work environment will especially benefit from this webinar.

Presenter: Jasmin M. Robinson, Director of DEI Initiatives, The Association for Animal Welfare Advancement

This webinar has been pre-approved for:

• 1 Certified Animal Welfare Administrator continuing education credit
• 1 NACA CE
• 1 CE towards ACO CE requirements per Ch. 829 of the Texas Health and Safety Code by the Texas Department of State Health Services (DSHS)

Part of The DEI Dozen package.

How do you know what your employees really think about you and your ability to manage? 

One of the most important skills for leaders to develop is the ability to receive feedback from others, but leaders often miss important insights when they do not listen to their staff's concerns, or fail to take them seriously. The more power or status a leader has, the more critical this feedback is. 

Leaders and future leaders, this webinar will help you identify typical barriers to receiving honest feedback. You’ll walk away with tips for eliciting and more effectively responding to your employees’ feedback. 

Presenter: Maria Morukian, President, MSM Global Consulting

This webinar has been pre-approved for:

• 1 Certified Animal Welfare Administrator continuing education credit
• 1 NACA CE
• 1 CE towards ACO CE requirements per Ch. 829 of the Texas Health and Safety Code by the Texas Department of State Health Services (DSHS)

Part of The DEI Dozen package.

Microaggressions are everyday acts that send harmful messages to minoritized groups—and they’re likely occurring in your workplace. These messages can be either direct or indirect. Those committing the actions are often unaware of the harm they cause. In this session, we define microaggressions, share examples of how they show up in the workplace, and discuss a framework for leaders to use when they deliver a microaggression to their colleague.

Presenter: Jasmin M. Robinson, Director of DEI Initiatives, The Association for Animal Welfare Advancement

This webinar has been pre-approved for:

• 1 Certified Animal Welfare Administrator continuing education credit
• 1 NACA CE
• 1 CE towards ACO CE requirements per Ch. 829 of the Texas Health and Safety Code by the Texas Department of State Health Services (DSHS)

Part of The DEI Dozen package which also includes Responding to Subtle Acts of Exclusion & Microaggressions, to learn strategies for when microaggressions are delivered to you.

Feedback is an absolutely critical ingredient for team performance. It builds trust and transparency, lets team members know they are supported, and troubleshoots performance challenges early on. Yet leaders often struggle to give effective feedback. This session will highlight the importance of building a strong feedback culture, and offer participants a model for giving valuable feedback to reinforce positive actions and redirect problematic ones. This session is especially for anyone who manages or supervises staff and volunteers, but anyone who wants to effectively support team members will benefit from participation.

Presenter: Maria Morukian, President, MSM Global Consulting

This webinar has been pre-approved for:

• 1 Certified Animal Welfare Administrator continuing education credit
• 1 NACA CE
• 1 CE towards ACO CE requirements per Ch. 829 of the Texas Health and Safety Code by the Texas Department of State Health Services (DSHS)

Part of The DEI Dozen package.

In today's workplace, the most influential leaders are those who demonstrate curiosity and rely on the collective wisdom of their employees, rather than assuming they alone need to have all the answers. To solve the complex challenges that face your organization, an essential leadership tool is knowing how to ask questions that will lead to practical results. This webinar will explore how to bring an inquiring approach to decision-making as a leader.

Presenter: Maria Morukian, President, MSM Global Consulting

This webinar has been pre-approved for:

• 1 Certified Animal Welfare Administrator continuing education credit
• 1 NACA CE
• 1 CE towards ACO CE requirements per Ch. 829 of the Texas Health and Safety Code by the Texas Department of State Health Services (DSHS)

Part of The DEI Dozen package.

By definition, an upstander is someone who chooses to take positive action to address inequities and other forms of mistreatment directed at marginalized individuals and/or groups.

Moving from being a bystander to an upstander can be challenging. Sometimes we feel compelled to take action but freeze up when we sense real or perceived danger. How do you know when to act? What are the different ways to respond? This session will explore bystander and upstander behaviors and help leaders identify strategies to reduce harmful behaviors when they occur. 

Presenter: Jasmin M. Robinson, Director of DEI Initiatives, The Association for Animal Welfare Advancement

This webinar has been pre-approved for:

• 1 Certified Animal Welfare Administrator continuing education credit
• 1 NACA CE
• 1 CE towards ACO CE requirements per Ch. 829 of the Texas Health and Safety Code by the Texas Department of State Health Services (DSHS)

Part of The DEI Dozen package.

One of the most important skills for any leader is the ability to listen. However, many of us need to learn how to listen effectively. We usually prepare our response rather than trying to process and understand the other person's message. This webinar will explore the power of listening and identify practices to help you listen at a deeper level to gain a better understanding and build trust with your employees.

Presenter: Maria Morukian, President, MSM Global Consulting

This webinar has been pre-approved for:

• 1 Certified Animal Welfare Administrator continuing education credit
• 1 NACA CE
• 1 CE towards ACO CE requirements per Ch. 829 of the Texas Health and Safety Code by the Texas Department of State Health Services (DSHS)

Part of The DEI Dozen package.

Everyone has biases. They can impact our decision-making and behaviors, perpetuate stereotypes, and sometimes cause harm to others. During this session, we will explore the nature of bias, learn about different types that influence the work environment, and identify strategies to address bias effectively in the workplace. This session is open to all animal welfare professionals and would especially benefit hiring managers, teams, and other decision-makers in your organization.

Presenter: Jasmin M. Robinson, Director of DEI Initiatives, The Association for Animal Welfare Advancement

This webinar has been pre-approved for:

• 1 Certified Animal Welfare Administrator continuing education credit
• 1 NACA CE
• 1 CE towards ACO CE requirements per Ch. 829 of the Texas Health and Safety Code by the Texas Department of State Health Services (DSHS)

Part of The DEI Dozen package.

How often are you evaluating whether the services you provide are truly reachable to your target audience? Are you reviewing the data you collect to make informed decisions, even if it is illustrating tough realizations? Hear how Montgomery County (MD) Collaboration Council came to the difficult understanding that its target communities were not taking advantage of their services because of obstacles in their path and how the pandemic helped push them to re-evaluate how to use technology to increase their access to these emerging communities.

Presenter: Dalbin Osorio, Managing Director of Public Affairs, Montgomery County Education Association (MD)

This webinar has been pre-approved for:

• 1 Certified Animal Welfare Administrator continuing education credit
• 1 NACA CE
• 1 CE towards ACO CE requirements per Ch. 829 of the Texas Health and Safety Code by the Texas Department of State Health Services (DSHS)

Part of The DEI Dozen package.