Keep Quiet: A Conversation on the Perks of Introversion in the Workplace

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Includes a Live Web Event on 06/12/2025 at 12:00 PM (EDT)

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    • Animal Welfare Professional Member - Free!
    • Student Member - Free!
    • Industry Partner Member - $40
    • Learning Member - $20
    • Industry Partner - Non-Member - $60

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 Did you know introverted leaders often deliver better results than extroverted leaders do? That the most spectacularly creative people tend to be introverts? That the most innovative thinking happens alone and not in teams? One of the central challenges of any business is to bring out the best in its employees. Yet when it comes to introverts—who make up a third to a half of the workforce—our leadership strategy mainly consists of asking them to act like extroverts. This is a serious waste of talent and energy.

In her best-selling book Quiet: The Power of Introverts in a World That Can't Stop Talking, Susan Cain shows us that introverts think and work in ways that are crucial to the survival of today’s organizations. How can you structure your organization so that the best ideas—rather than those of the most vocal and assertive people—dominate? How do introverts and extroverts solve problems and evaluate risk differently? What do introverts know about creativity that the rest of us should learn? Drawing on her original research and the latest in neuroscience and psychology, Susan will radically change your view of the best ways to develop leaders, manage teams, make smart hires, and stimulate innovation.

12 noon - 1:30 pm ET, Thursday, June 12: 
Join Susan in a special conversation with Jim Tedford, CAWA, CEO of The Association for Animal Welfare Advancement. There will be time for Q&A. 
Then talk with your peers in small breakout rooms about ways to apply Susan's teachings to your workplace. Discuss and brainstorm how to bring out the best in your employees—be they introverts or extroverts. Don't miss this unique 90-minute event!

Note: the recording of Susan and Jim's conversation will only be available through July 12, 2025.

This session, both live and the recording, has been approved for:

  • 1 Certified Animal Welfare Administrator continuing education credit 
  • 1 NACA CE
  • 1 CE towards ACO CE requirements per Ch. 829 of the Texas Health and Safety Code by the Texas Department of State Health Services (DSHS)

Susan Cain

Author

Susan Cain is the author of the #1 New York Times bestsellers QUIET: The Power of Introverts in a World That Can’t Stop Talking, and BITTERSWEET: How Sorrow and Longing Make Us Whole, which was also an Oprah Book Club selection. She has spent the last twenty years exploring a particular realm of human nature: the quiet, the sensitive, the thoughtful, the bittersweet. It has always seemed clear to her - and to her millions of readers - that this way of being can lead to a richer, deeper form of happiness. 

Susan has also been named one of Watkins’ Most Spiritually Influential Living People in the World. Her books have been translated into 40+ languages, and her record-smashing TED talks have been viewed over 50 million times on TED and YouTube combined. Susan is the host of the bestselling Audible series, A QUIET LIFE IN SEVEN STEPS, and the QUIET LIFE online community. Her Kindred Letters newsletter is read by people in all 193 countries and all 50 American states. Join her at TheQuietLife.net.

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