Susan Cain is the author of the #1 New York Times bestsellers QUIET: The Power of Introverts in a World That Can’t Stop Talking, and BITTERSWEET: How Sorrow and Longing Make Us Whole, which was also an Oprah Book Club selection. She has spent the last twenty years exploring a particular realm of human nature: the quiet, the sensitive, the thoughtful, the bittersweet. It has always seemed clear to her - and to her millions of readers - that this way of being can lead to a richer, deeper form of happiness. 

Susan has also been named one of Watkins’ Most Spiritually Influential Living People in the World. Her books have been translated into 40+ languages, and her record-smashing TED talks have been viewed over 50 million times on TED and YouTube combined. Susan is the host of the bestselling Audible series, A QUIET LIFE IN SEVEN STEPS, and the QUIET LIFE online community. Her Kindred Letters newsletter is read by people in all 193 countries and all 50 American states. Join her at TheQuietLife.net.

Jim Tedford accepted his dream job when he joined The Association as President & CEO in June of 2015.  But Jim is no stranger to the organization.  He has been a member for more than 30 years and served as our Board Chairman some twenty years ago.  Jim has been actively engaged in the animal welfare movement for more than 40 years, having served as CEO for animal sheltering organizations in New York, Louisiana and Tennessee.  He served as a regional director for The Humane Society of the United States and then spent six years providing direct response marketing services to animal welfare organizations. Jim presents frequently at national and regional conferences on various animal welfare issues, organizational development and not-for-profit management.