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  • Product not yet rated Includes Credits Includes a Live Web Event on 07/12/2023 at 3:00 PM (EDT)

    Discuss the importance of building a strong feedback culture, and learn about a model for giving valuable feedback to reinforce positive actions and redirect problematic ones.

    Feedback is an absolutely critical ingredient for team performance. It builds trust and transparency, lets team members know they are supported, and troubleshoots performance challenges early on. Yet leaders often struggle to give effective feedback. This session will highlight the importance of building a strong feedback culture, and offer participants a model for giving valuable feedback to reinforce positive actions and redirect problematic ones. This session is especially for anyone who manages or supervises staff and volunteers, but anyone who wants to effectively support team members will benefit from participation.

    Presenter: Maria Morukian, President, MSM Global Consulting


    This webinar has been pre-approved for:

    • 1 Certified Animal Welfare Administrator continuing education credit
    • 1 NACA CE
    • 1 CE towards ACO CE requirements per Ch. 829 of the Texas Health and Safety Code by the Texas Department of State Health Services (DSHS)

    Part of The DEI Dozen package.

    Maria Morukian

    President and Founder

    MSM Global Consulting

    Maria Morukian, the president of MSM Global Consulting, has twenty years of experience as a facilitator, coach and consultant on leadership, diversity, equity, inclusion, and intercultural competence. Maria hosts a podcast on critical DEI issues called Culture Stew. She is author of the book, Diversity, Equity and Inclusion for Trainers: Fostering DEI in the Workplace and co-author of ATD’s Handbook for Training and Talent Development.

  • Product not yet rated Includes Credits Includes a Live Web Event on 06/21/2023 at 3:00 PM (EDT)

    Explore how to bring an inquiring approach to decision-making as a leader.

    In today's workplace, the most influential leaders are those who demonstrate curiosity and rely on the collective wisdom of their employees, rather than assuming they alone need to have all the answers. To solve the complex challenges that face your organization, an essential leadership tool is knowing how to ask questions that will lead to practical results. This webinar will explore how to bring an inquiring approach to decision-making as a leader.

    Presenter: Maria Morukian, President, MSM Global Consulting

    This webinar has been pre-approved for:

    • 1 Certified Animal Welfare Administrator continuing education credit
    • 1 NACA CE
    • 1 CE towards ACO CE requirements per Ch. 829 of the Texas Health and Safety Code by the Texas Department of State Health Services (DSHS)

    Part of The DEI Dozen package.

    Maria Morukian

    President and Founder

    MSM Global Consulting

    Maria Morukian, the president of MSM Global Consulting, has twenty years of experience as a facilitator, coach and consultant on leadership, diversity, equity, inclusion, and intercultural competence. Maria hosts a podcast on critical DEI issues called Culture Stew. She is author of the book, Diversity, Equity and Inclusion for Trainers: Fostering DEI in the Workplace and co-author of ATD’s Handbook for Training and Talent Development.

  • Product not yet rated Includes Credits Includes a Live Web Event on 06/07/2023 at 3:00 PM (EDT)

    This session will explore bystander and upstander behaviors and help leaders identify strategies to reduce harmful behaviors when they occur.

    By definition, an upstander is someone who chooses to take positive action to address inequities and other forms of mistreatment directed at marginalized individuals and/or groups.

    Moving from being a bystander to an upstander can be challenging. Sometimes we feel compelled to take action but freeze up when we sense real or perceived danger. How do you know when to act? What are the different ways to respond? This session will explore bystander and upstander behaviors and help leaders identify strategies to reduce harmful behaviors when they occur. 


    Presenter: Jasmin M. Robinson, Director of DEI Initiatives, The Association for Animal Welfare Advancement


    This webinar has been pre-approved for:

    • 1 Certified Animal Welfare Administrator continuing education credit
    • 1 NACA CE
    • 1 CE towards ACO CE requirements per Ch. 829 of the Texas Health and Safety Code by the Texas Department of State Health Services (DSHS)

    Part of The DEI Dozen package.

    Jasmin Robinson

    Director of DEI Initiatives

    The Association for Animal Welfare Advancement

    Jasmin M. Robinson is The Association's Director of DEI Initiatives. She is also the CEO and Founder of I.D.E.A.L. Education, LLC., and a consultant with MSM Global Consulting. She has over 10 years of experience leading efforts to foster and maintain inclusive work environments that welcome, embrace, empower, and celebrate people. She is actively pursuing a doctorate in Higher Education Leadership at Indiana State University.

  • Product not yet rated

    ​This series offers yearlong learning that will support you in your journey as a leader and changemaker.

    This series offers yearlong learning that will support you in your journey as a leader and changemaker. All of these webinars are for anyone in animal welfare who is invested in changing their organization, regardless of their title.

    Webinars will:

    • Focus on everyday inclusive leadership skills and actions.
    • Explore techniques to address specific DEI challenges and to practice allyship.

    All of the webinars have been pre-approved for:

    • 1 Certified Animal Welfare Administrator continuing education credit
    • 1 NACA CE
    • 1 CE towards ACO CE requirements per Ch. 829 of the Texas Health and Safety Code by the Texas Department of State Health Services (DSHS)

    Webinars planned for 2023:

  • These learning opportunities are designed to further the eradication of systemic discrimination and racism in animal welfare.

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    View our new DEI Resource Library found on our main site.


    The Association for Animal Welfare Advancement is committed to action on Diversity, Equity, and Inclusion in animal welfare and we want you with us on this journey. As part of our Diversity, Equity, and Inclusion: Commitment to Action, The Association will continue offering resources and learning opportunities designed to further the eradication of systemic discrimination and racism in animal welfare.

    We thank The Life of Riley at Spring Point for their support of The Association's DEI initiatives.

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    The Diversity, Equity, and Inclusion Training Package includes free recordings of webinars, roundtables, and conference presentations. Click on the Training tab above to see what's included in the training package.  

    Participate in our 2023 webinar series:

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    Check out The Association’s DEI Pride Store, where your purchase of tees and hoodies helps to support our Conference Scholarship Fund.

  • Product not yet rated Includes a Live Web Event on 06/06/2023 at 4:00 PM (EDT)

    A panel of experts will discuss their successful employment strategies related to compensation and benefits.

    The Association’s Roundtable series features leaders discussing emerging and critical issues in animal welfare. 

    Does your organization require spay/neuter for all animals prior to adoption?  A panel of leaders will discuss how deferring spay/neuter surgeries until post adoption can alleviate crowding in shelters and save more lives. Discussion topics will include: 
     
    • How this program shift impacts shelter operations and outcomes for pets 
    • How to get staff, volunteer, and board buy-in on this lifesaving tactic 
    • Why PetSmart Charities is removing the spay/neuter requirement for in-store adoptable animals under 6-months 
     
    Join this roundtable to learn why your organization might consider deferring spay/neuter to post adoption as a lifesaving solution for burdened shelter populations. 
     

    The Roundtable Panel:

    • Rory Adams, Senior Manager, Adoption Initiatives, PetSmart Charities
    • Julie Levy, DVM, PhD, DACVIM, DABVP, Fran Marino Distinguished Professor of Shelter Medicine Education at the University of Florida
    • Heidi Marston, Director, Pet Placement Initiatives, PetSmart Charities
    • Art Muñoz, Director of Animal Services, City of Garland, Texas

    Moderated by Jim Tedford, CAWA, President & CEO, The Association for Animal Welfare Advancement

    This roundtable has been approved for 1 Certified Animal Welfare Administrator continuing education credit.

    Julie Levy, DVM, PhD, DACVIM, DABVP (Shelter Medicine)

    Fran Marino Endowed Professor of Shelter Medicine Education, University of Florida

    Dr. Julie Levy is a professor of Shelter Medicine at the University of Florida, where she focuses on the health and welfare of animals in shelters, feline infectious diseases, and humane alternatives for cat population control. She founded Operation Catnip, a nonprofit university-based community cat trap-neuter-return program that has spayed, neutered, and vaccinated more than 65,000 cats in Gainesville since 1998. In 2008, she co-founded Maddie’s Shelter Medicine Program, and in 2014, she joined Dr. Kate Hurley to launch the Million Cat Challenge, a shelter-based campaign to save millions of cats in shelters across North America.

    Art Muñoz

    Director of Animal Services, City of Garland, Texas

    Art is currently the Director of Animal Services for the City of Garland. Since 2004, he has conducted hundreds of animal cruelty investigations. He is a Commissioned Peace Officer, recognized as an expert witness in the court of law, and proficient in creating tactical OPS plans for successful execution of search warrants. He’s gained broad animal welfare experience, including shelter operations, animal care and rehabilitation, animal placement, and public outreach. His collaboration with regional animal services organizations has provided a unique perspective of common problems and solutions in animal welfare. Art has earned numerous specialized certifications involving animal welfare & law enforcement. Some of his credentials include Basic ACO/THHS/TDSHS, Blood Sports Investigations/NYPD Humane Law Enforcement Division, NACHO Levels I & II, NACIS Levels I & II, Equine Investigations Levels I & II, Multiple Gang Training, Crisis Intervention Training, Large Animal Behavior and Handling, and Disaster Animal Response. His casework includes dogfighting, cockfighting, animal hoarding, and large-scale livestock and equine cruelty cases, many resulting in criminal convictions and incarceration of animal abusers.

    Heidi Marston

    Director of Pet Placement Initiatives

    PetSmart Charities, Inc.

    Heidi Marston is comfortable getting into uncomfortable spaces. She has made an accomplished career and calling of solving complex problems related to socially vulnerable populations including people experiencing homelessness and military veterans. Merging her vast experience tackling systematic barriers to equity with a passion for animals promises to help make the world a better place for pets — and the people they love.

    As Director of Pet Placement Initiatives, Heidi leads the team charged with managing a grant portfolio across the United States and Canada dedicated to helping pets find loving homes. This includes supporting the work of shelter and rescue partners across North America.

    Prior to joining the PetSmart Charities team, Heidi served as Chief Executive Officer of the Los Angeles Homeless Services Authority (LAHSA), a Joint Powers Authority for the City and County of Los Angeles, working alongside a staff of 600+ to combat homelessness in Los Angeles, the epicenter of the staggering crisis. She logged more than a decade working for the federal government, where she held varied roles including Special Assistant to the Secretary of the U.S. Department of Veterans Affairs, and Director of Community Engagement and Reintegration at the Greater Los Angeles VA Healthcare System.

    Rory Adams

    Senior Manager, Adoption Initiatives

    PetSmart Charities, Inc.

  • Product not yet rated

    Our partner, MindEdge, offers a variety of courses and certificates about compensation and benefit management.

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    Our partner, MindEdge, offers these courses which are pre-approved for CAWA CEs as well as HRCI and SHRM CEs. 

    HRCI, a brand focused on HR excellence and credentialing, brings topics like ethics, best practices, and DE&I to the forefront of HR education. HRCI courses and certifications are essential for those looking to grow in the world of human resources.

    HRCI Pro: Compensation (Certificate) - courses Included in this Certificate:

    • Compensation Systems
    • Internal and External Equity
    • Compensation Communication

    HRCI Pro: Benefits (Certificate) - courses Included in this Certificate:

    • Medical-Related Benefits
    • Retirement Plans
    • Supporting Health and Wellness

    Compensation and Benefits (Course)

    Understanding compensation practices and policies is crucial for any business owner, HR professional, or manager. In this introductory-level course, you will consider issues surrounding the key aspects of pay policy: legal requirements, pay equity within an organization, competitive pay within the relevant industry, how and when to grant raises, and different ways payment can be structured. Earn SHRM and HRCI credit as you develop your compensation expertise.

    Other Related HR Courses

    *** For full details and to register, see The Association's MindEdge Catalog here. MindEdge courses are available to all of your staff and volunteers, so share this link to all!

  • Includes Credits

    Explore the power of listening and identify practices to help you listen at a deeper level to gain a better understanding and build trust with your employees.

    One of the most important skills for any leader is the ability to listen. However, many of us need to learn how to listen effectively. We usually prepare our response rather than trying to process and understand the other person's message. This webinar will explore the power of listening and identify practices to help you listen at a deeper level to gain a better understanding and build trust with your employees.

    Presenter: Maria Morukian, President, MSM Global Consulting


    This webinar has been pre-approved for:

    • 1 Certified Animal Welfare Administrator continuing education credit
    • 1 NACA CE
    • 1 CE towards ACO CE requirements per Ch. 829 of the Texas Health and Safety Code by the Texas Department of State Health Services (DSHS)

    Part of The DEI Dozen package.

    Maria Morukian

    President and Founder

    MSM Global Consulting

    Maria Morukian, the president of MSM Global Consulting, has twenty years of experience as a facilitator, coach and consultant on leadership, diversity, equity, inclusion, and intercultural competence. Maria hosts a podcast on critical DEI issues called Culture Stew. She is author of the book, Diversity, Equity and Inclusion for Trainers: Fostering DEI in the Workplace and co-author of ATD’s Handbook for Training and Talent Development.

  • Includes Credits

    Learn how to use your data to evaluate whether the services you provide are truly reachable to your target audience.

    How often are you evaluating whether the services you provide are truly reachable to your target audience? Are you reviewing the data you collect to make informed decisions, even if it is illustrating tough realizations? Hear how Montgomery County (MD) Collaboration Council came to the difficult understanding that its target communities were not taking advantage of their services because of obstacles in their path and how the pandemic helped push them to re-evaluate how to use technology to increase their access to these emerging communities.

    Presenter: Dalbin Osorio, Managing Director of Public Affairs, Montgomery County Education Association (MD)

    This webinar has been pre-approved for:

    • 1 Certified Animal Welfare Administrator continuing education credit
    • 1 NACA CE
    • 1 CE towards ACO CE requirements per Ch. 829 of the Texas Health and Safety Code by the Texas Department of State Health Services (DSHS)

    Part of The DEI Dozen package.

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    Dalbin Osorio

    Managing Director of Public Affairs, Montgomery County (MD) Education Association

    Dalbin Osorio is the Managing Director of Public Affairs for the Montgomery County (MD) Education Association, but this is just the latest stop in a professional career dedicated to improving the lives of emerging communities. Dalbin was previously an educator working in Title 1 schools before transitioning to being a social worker working with everything from children who were medically fragile to unaccompanied refugee minors. Dalbin has a Master’s Degree in Social Work and a Master’s Degree in Education Policy and was both an Organizing for Action and Maryland Education Policy Fellow.

  • Includes Credits Recorded On: 04/20/2023

    Employee onboarding provides the foundation for new hire success and contributes to boosting new hire productivity by over 70%. Learn the three essential elements to an onboarding program – organizational, technical, and social – to place your employees on the path to success.

    Organizations with a strong onboarding process improve new hire retention by 82 percent. Since employee onboarding is one of the most significant predictors of employee success, why isn’t standardized onboarding a top priority for all organizations and their leaders? Lack of time, budget, or resources are often cited, but these employees are your greatest investment! With the ongoing drop in labor force participation, employers must focus on retention now more than ever. Employee onboarding provides the foundation for new hire success and contributes to boosting new hire productivity by over 70%. Learn the three essential elements to an onboarding program – organizational, technical, and social – to place your employees on the path to success. Katherine Shenar provides 2023 data in this updated version of a 2022 webinar.

    See the tip Onboarding 101: New Hire First-Year Timeline

    This recorded webinar is approved for:

    • 1 Certified Animal Welfare Administrator continuing education credit 
    • 1 NACA CE

    This webinar is a bonus recording to the A Great Place to Work series.

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    Learn about the Certificate in Whole Leader Development, developed by WiLD Leaders.

    Katherine Shenar, CAWA

    Executive Vice President, The Association for Animal Welfare Advancement

    Katherine Shenar brings 26 years of experience to her role as executive vice president for The Association for Animal Welfare Advancement. She has served as CEO for two animal welfare organizations and held leadership roles with four others. Katherine became a Certified Animal Welfare Administrator (CAWA) in 2020.