Feedback is an absolutely critical ingredient for team performance. It builds trust and transparency, lets team members know they are supported, and troubleshoots performance challenges early on. Yet leaders often struggle to give effective feedback. This session will highlight the importance of building a strong feedback culture, and offer participants a model for giving valuable feedback to reinforce positive actions and redirect problematic ones. This session is especially for anyone who manages or supervises staff and volunteers, but anyone who wants to effectively support team members will benefit from participation.

Presenter: Maria Morukian, President, MSM Global Consulting

This webinar has been pre-approved for:

• 1 Certified Animal Welfare Administrator continuing education credit
• 1 NACA CE
• 1 CE towards ACO CE requirements per Ch. 829 of the Texas Health and Safety Code by the Texas Department of State Health Services (DSHS)

Part of The DEI Dozen package.

In today's workplace, the most influential leaders are those who demonstrate curiosity and rely on the collective wisdom of their employees, rather than assuming they alone need to have all the answers. To solve the complex challenges that face your organization, an essential leadership tool is knowing how to ask questions that will lead to practical results. This webinar will explore how to bring an inquiring approach to decision-making as a leader.

Presenter: Maria Morukian, President, MSM Global Consulting

This webinar has been pre-approved for:

• 1 Certified Animal Welfare Administrator continuing education credit
• 1 NACA CE
• 1 CE towards ACO CE requirements per Ch. 829 of the Texas Health and Safety Code by the Texas Department of State Health Services (DSHS)

Part of The DEI Dozen package.

By definition, an upstander is someone who chooses to take positive action to address inequities and other forms of mistreatment directed at marginalized individuals and/or groups.

Moving from being a bystander to an upstander can be challenging. Sometimes we feel compelled to take action but freeze up when we sense real or perceived danger. How do you know when to act? What are the different ways to respond? This session will explore bystander and upstander behaviors and help leaders identify strategies to reduce harmful behaviors when they occur. 

Presenter: Jasmin M. Robinson, Director of DEI Initiatives, The Association for Animal Welfare Advancement

This webinar has been pre-approved for:

• 1 Certified Animal Welfare Administrator continuing education credit
• 1 NACA CE
• 1 CE towards ACO CE requirements per Ch. 829 of the Texas Health and Safety Code by the Texas Department of State Health Services (DSHS)

Part of The DEI Dozen package.

This series offers yearlong learning that will support you in your journey as a leader and changemaker. All of these webinars are for anyone in animal welfare who is invested in changing their organization, regardless of their title.

Webinars will:

• Focus on everyday inclusive leadership skills and actions.
• Explore techniques to address specific DEI challenges and to practice allyship.

All of the webinars have been pre-approved for:

• 1 Certified Animal Welfare Administrator continuing education credit
• 1 NACA CE
• 1 CE towards ACO CE requirements per Ch. 829 of the Texas Health and Safety Code by the Texas Department of State Health Services (DSHS)

Webinars planned for 2023:

• 1-18 Breaking Down "Us vs. Them" Thinking to Build Stronger Connections
• 2-01 Responding to Subtle Acts of Exclusion and Microaggressions  
• 2-15 Building Psychological Safety for High Performing Teams
• 3-08 Allyship in Action: Daily Practices to Support the Needs of Minoritized Groups
• 4-19 Recognizing and Navigating Bias
• 4-26 Virtual Equity: Using Tech to Increase Access for Communities
• 5-3 Listening Skills for Leaders
• 6-7 Be an Upstander, not a Bystander: Techniques to Interrupt Harmful Behaviors 
• 6-21 The Power of Inquiry
• 7/12 Giving Effective Feedback
• 9/13 Aligning Intent with Impact: How to Respond When You Are Called Out For a Microaggression 
• 10/11 How to Receive Feedback as a Leader 
• 12/6 Creating Brave Spaces to Foster Inclusion

View our new DEI Resource Library found on our main site.

The Association for Animal Welfare Advancement is committed to action on Diversity, Equity, and Inclusion in animal welfare and we want you with us on this journey. As part of our Diversity, Equity, and Inclusion: Commitment to Action, The Association will continue offering resources and learning opportunities designed to further the eradication of systemic discrimination and racism in animal welfare.

We thank The Life of Riley at Spring Point for their support of The Association's DEI initiatives.

The Diversity, Equity, and Inclusion Training Package includes free recordings of webinars, roundtables, and conference presentations. Click on the Training tab above to see what's included in the training package.  

Participate in our 2023 webinar series:

Check out The Association’s DEI Pride Store, where your purchase of tees and hoodies helps to support our Conference Scholarship Fund.

The Association’s Roundtable series features leaders discussing emerging and critical issues in animal welfare. 

Does your organization require spay/neuter for all animals prior to adoption?  A panel of leaders will discuss how deferring spay/neuter surgeries until post adoption can alleviate crowding in shelters and save more lives. Discussion topics will include: 
 
• How this program shift impacts shelter operations and outcomes for pets 
• How to get staff, volunteer, and board buy-in on this lifesaving tactic 
• Why PetSmart Charities is removing the spay/neuter requirement for in-store adoptable animals under 6-months 
 
Join this roundtable to learn why your organization might consider deferring spay/neuter to post adoption as a lifesaving solution for burdened shelter populations. 
 

The Roundtable Panel:

• Rory Adams, Senior Manager, Adoption Initiatives, PetSmart Charities
• Julie Levy, DVM, PhD, DACVIM, DABVP, Fran Marino Distinguished Professor of Shelter Medicine Education at the University of Florida
• Heidi Marston, Director, Pet Placement Initiatives, PetSmart Charities
• Art Muñoz, Director of Animal Services, City of Garland, Texas

Moderated by Jim Tedford, CAWA, President & CEO, The Association for Animal Welfare Advancement

This roundtable has been approved for 1 Certified Animal Welfare Administrator continuing education credit.

Our partner, MindEdge, offers these courses which are pre-approved for CAWA CEs as well as HRCI and SHRM CEs. 

HRCI, a brand focused on HR excellence and credentialing, brings topics like ethics, best practices, and DE&I to the forefront of HR education. HRCI courses and certifications are essential for those looking to grow in the world of human resources.

HRCI Pro: Compensation (Certificate) - courses Included in this Certificate:

• Compensation Systems
• Internal and External Equity
• Compensation Communication

HRCI Pro: Benefits (Certificate) - courses Included in this Certificate:

• Medical-Related Benefits
• Retirement Plans
• Supporting Health and Wellness

Compensation and Benefits (Course)

Understanding compensation practices and policies is crucial for any business owner, HR professional, or manager. In this introductory-level course, you will consider issues surrounding the key aspects of pay policy: legal requirements, pay equity within an organization, competitive pay within the relevant industry, how and when to grant raises, and different ways payment can be structured. Earn SHRM and HRCI credit as you develop your compensation expertise.

Other Related HR Courses

*** For full details and to register, see The Association's MindEdge Catalog here. MindEdge courses are available to all of your staff and volunteers, so share this link to all!

One of the most important skills for any leader is the ability to listen. However, many of us need to learn how to listen effectively. We usually prepare our response rather than trying to process and understand the other person's message. This webinar will explore the power of listening and identify practices to help you listen at a deeper level to gain a better understanding and build trust with your employees.

Presenter: Maria Morukian, President, MSM Global Consulting

This webinar has been pre-approved for:

• 1 Certified Animal Welfare Administrator continuing education credit
• 1 NACA CE
• 1 CE towards ACO CE requirements per Ch. 829 of the Texas Health and Safety Code by the Texas Department of State Health Services (DSHS)

Part of The DEI Dozen package.

How often are you evaluating whether the services you provide are truly reachable to your target audience? Are you reviewing the data you collect to make informed decisions, even if it is illustrating tough realizations? Hear how Montgomery County (MD) Collaboration Council came to the difficult understanding that its target communities were not taking advantage of their services because of obstacles in their path and how the pandemic helped push them to re-evaluate how to use technology to increase their access to these emerging communities.

Presenter: Dalbin Osorio, Managing Director of Public Affairs, Montgomery County Education Association (MD)

This webinar has been pre-approved for:

• 1 Certified Animal Welfare Administrator continuing education credit
• 1 NACA CE
• 1 CE towards ACO CE requirements per Ch. 829 of the Texas Health and Safety Code by the Texas Department of State Health Services (DSHS)

Part of The DEI Dozen package.

Organizations with a strong onboarding process improve new hire retention by 82 percent. Since employee onboarding is one of the most significant predictors of employee success, why isn’t standardized onboarding a top priority for all organizations and their leaders? Lack of time, budget, or resources are often cited, but these employees are your greatest investment! With the ongoing drop in labor force participation, employers must focus on retention now more than ever. Employee onboarding provides the foundation for new hire success and contributes to boosting new hire productivity by over 70%. Learn the three essential elements to an onboarding program – organizational, technical, and social – to place your employees on the path to success. Katherine Shenar provides 2023 data in this updated version of a 2022 webinar.

See the tip Onboarding 101: New Hire First-Year Timeline

This recorded webinar is approved for:

• 1 Certified Animal Welfare Administrator continuing education credit 
• 1 NACA CE

This webinar is a bonus recording to the A Great Place to Work series.

Learn about the Certificate in Whole Leader Development, developed by WiLD Leaders.