The Association for Animal Welfare Advancement Learning Center
Shelter Medicine Series
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This series is an ongoing collaboration between the Association of Shelter Veterinarians and The Association for Animal Welfare Advancement. The webinars are meant for both medical staff and non-medical staff in shelters and animal control agencies. Webinars - both live and recordings - are always submitted to RACE for approval with a two-year approval length.
Please note that all of these sessions were originally approved for CAWA CEs, however as of Fall 2021, the earliest sessions' RACE approval has expired. Those still approved will have RACE language on the certificate of completion.
Many of these sessions are approved for Texas DSHS CEs - those approved will have a Texas certificate option on the Contents tab.
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Includes Credits
Recorded On: 09/25/2019
Learn how Humane Society Silicon Valley tackled over five hundred guidelines and significantly increased our life-saving capacity... and how you can, too!
The Association of Shelter Veterinarians Guidelines for Standards of Care in Animal Shelters, a voluntary set of guidelines designed to promote the highest standards of welfare in animal shelters, has a lofty goal: to eliminate the suffering and needless death of homeless pets waiting for homes. In this session, we'll discuss how Humane Society Silicon Valley tackled over five hundred guidelines and significantly increased our life-saving capacity... and how you can, too!!!
This session is part of the Shelter Medicine series, a collaboration between the Association of Shelter Veterinarians and The Association for Animal Welfare Advancement.
This program (both live and recorded) has been approved for:
- 1 Certified Animal Welfare Administrator continuing education credit
- 1 CE by the Texas Department of State Health Services (DSHS) for Texas Animal Control Officers
Cristie Kamiya, DVM, MBA
Chief of Shelter Medicine, Humane Society Silicon Valley
Dr. Kamiya graduated from Colorado State University, College of Business with a Master of Business Administration degree in 1999, and then went on to also complete a Doctor of Veterinary Medicine degree from Colorado State University, College of Veterinary Medicine and Biomedical Sciences in 2005. Dr. Kamiya’s first encounter with the shelter world occurred at the age of nine when her family adopted a mixed breed puppy from the Hawaiian Humane Society. A love of animals and a childhood dream of becoming an animal doctor evolved over the years into a passion for advocating on behalf of homeless and lost pets. Prior to the shelter medicine residency, she has worked as a shelter veterinarian in humane societies, municipal shelters, and rescues in the Denver-Boulder areas of Colorado, and the greater Phoenix metro area of Arizona. Dr. Kamiya’s main interests are in infectious disease, shelter management, surgery, and animal cruelty investigation.
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Kristen Jahnke
Director of Shelter Operations, Humane Society Silicon Valley
Kristen Jahnke has been in the animal welfare industry for over 15 years, joining Humane Society Silicon Valley in 2016 as the Director of Animal Operations. Previously, she was the Director of Medical Operations at PAWS Chicago until she decided to put away her snow boots for the sunny beaches of California. Kristen holds a BA in Social Work from Marquette University.
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Includes Credits
We'll discuss how to meet the five freedoms of animal welfare for all animals in our care in affordable, doable ways, such as housing, in-housing enrichment, out-of-housing time, and length of stay.
Let's face it, shelter living is challenging. The shelter is filled with strange noises, weird smells, unfamiliar people, new food, and questionable roommates. On top of all that, we do not really have a way to explain to the animals that we have their best interests in mind, so we must show them. But what's the best way to do this? Come to this session to find out!
We'll discuss how to meet the five freedoms of animal welfare for all animals in our care in affordable, doable ways, such as housing, in-housing enrichment, out-of-housing time, and certainly length of stay. You'll leave with actionable ideas to implement at your shelter, as well as long-term goals to improve the lives of all animals (and people!) in your shelter. All staff (both medical and non) and especially shelter leaders with decision making capabilities will benefit from this webinar.
This session is part of the Shelter Medicine series, a collaboration between the Association of Shelter Veterinarians and The Association for Animal Welfare Advancement.
This program (both live and recorded) has been pre-approved for:
- 1 Certified Animal Welfare Administrator continuing education credit
- 1 CE by the Texas Department of State Health Services (DSHS) for Texas Animal Control Officers
This webinar has been approved for 1 CEU for behavior consultants by The International Association of Animal Behavior Consultants (IAABC). Attendees seeking CEUs are required to attend the full live session or watch the full recording, then pass the quiz. You may download the IAABC certificate from within the course.
Cynthia Karsten, DVM, DABVP (Shelter Medicine Practice)
Outreach Veterinarian, UC Davis Koret Shelter Medicine Program
Cynthia Karsten, DVM, DABVP is a Shelter Medicine Practice, Outreach Veterinarian with Koret Shelter Medicine Program, UC Davis. Dr. Karsten became board certified in Shelter Medicine Practice in 2017. Her main areas of interest include population management, infectious disease control, intake diversion/safety net programs, and providing affordable, accessible veterinary care in all communities. Dr. Karsten serves as a board member of and volunteers with the non-profits Mercer Veterinary Clinic for Pets of the Homeless, and Compassion Without Borders.
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Rachel Powell, DVM
UW/UCD Maddie's Shelter Medicine Fellow and Shelter Veterinarian, Saving Grace Pet Adoption Center
Dr. Rachel Powell graduated from the University of Illinois College of Veterinary Medicine in 2002 and has spent her career in private mixed-animal and equine practices. She started working for Saving Grace in 2018 and very much enjoys practicing in the shelter environment. The work is professionally and personally gratifying and she feels like she is making a real difference in her community and in the lives of the people and animals she works with. She has also discovered a passion for T-N-R and Return To Field programs to help manage community cat populations and reduce cat numbers in shelters.
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Includes Credits
Recorded On: 11/06/2019
Practitioners will learn how to successfully lead multiple stakeholders and truly rise to the occasion to positively affect shelter leadership.
How do we achieve our goals, when all we ever wanted to do is help animals? Why did nobody in vet school tell us, that by virtue of our degree, we are leaders in the community?
The good news is that leaders are made and not born. Just as we can learn to become effective Spay/Neuter surgeons, we can learn to become effective leaders. Veterinarians are, as animal welfare professionals and subject matter experts, very well positioned to take the lead. If veterinarians don’t take the lead and advocate based on the power of all Five Freedoms, we are not representing the animal’s best interest. Join us to get the recipe for taking the lead in everyday veterinary operations.
In this webinar, we will discuss the importance of personal values: we all have them, but if you have never thought about them and cannot voice them, you cannot lead efficiently. We will discuss how the mission and vision of an organization – or the lack thereof – affects your leading power. Practitioners will learn how to successfully lead multiple stakeholders and truly rise to the occasion to positively affect shelter leadership.
This session is part of the Shelter Medicine series, a collaboration between the Association of Shelter Veterinarians and The Association for Animal Welfare Advancement.
This program (both live and recorded) has been approved for:
- 1 Certified Animal Welfare Administrator continuing education credit
- 1 CE by the Texas Department of State Health Services (DSHS) for Texas Animal Control Officers
Jeannine Berger, DVM, DACVB, DACAW, CAWA
VP Rescue and Welfare, San Francisco SPCA
Dr. Berger first obtained her veterinary degree in 1991 in Zurich, Switzerland. She moved to Davis, California in 1998, where she completed her residency in veterinary behavior and attained board certification with the American College for Veterinary Behaviorists from UC Davis in 2007. In 2014, she attained board certification from the American College of Animal Welfare. Since 2011, Dr. Berger has overseen all aspects of clinical behavior programs at the SF SPCA. In 2016, she became the Society's Vice President of Rescue and Welfare. Dr. Berger is a Certified Animal Welfare Administrator.
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Includes Credits
Recorded On: 12/04/2019
Learn about best practices in medical oversight of companion animal transport programs.
Learn about best practices in medical oversight of companion animal transport programs. The role of the veterinarian and veterinary team start at the planning stages of a transport program, with a need for robust medical protocols at all stages in the transport process. We'll review how to implement effective shelter medicine practices to mitigate disease risk in transport programs and how to use a strong communication system to troubleshoot any medical concerns that arise.
This session is part of the Best Practices Webinar Series: Companion Animal Transport (2019) AND part of the Shelter Medicine series, a collaboration between the Association of Shelter Veterinarians and The Association for Animal Welfare Advancement.
This program (both live and recorded) has been approved for:
- 1 Certified Animal Welfare Administrator continuing education credit
- 1 CE by the Texas Department of State Health Services (DSHS) for Texas Animal Control Officers
Dr. Erin Doyle
Senior Director of Shelter Medicine, ASPCA
Dr. Erin Doyle is a Senior Director of Shelter Medicine in the Shelter Medicine Services team within the ASPCA’s Shelter Outreach division. The Shelter Medicine Services team provides shelter medicine expertise and consultation both internally and with the ASPCA’s external shelter partners. Dr. Doyle is board certified in Shelter Medicine Practice through the American Board of Veterinary Practitioners.
Dr. Doyle received her DVM from Tufts University in 2004 and spent three years immediately following graduation in general small animal practice in Worcester, Massachusetts. Dr. Doyle left private practice to join the Animal Rescue League of Boston (ARL) where she worked for over ten years. During her tenure at the ARL, Dr. Doyle was promoted to the head of the shelter medicine department and assisted with the forensic and law enforcement program. She also completed a fellowship with the Koret Shelter Medicine program at UC Davis in 2012. Dr. Doyle is serving her second term as president of the Association of Shelter Veterinarians and is an adjunct faculty member in Shelter Medicine at the Cummings School of Veterinary Medicine at Tufts University.
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Includes Credits
We will address how shelters can use population medicine to ensure the welfare of animals while protecting public health during disasters.
Learn about activities that can be performed by shelters before, during, and after a disaster to build organizational resiliency and enhance recovery. We will specifically address how population medicine is used to ensure the welfare of animals while protecting public health during disasters. Attendees will learn how to:
- Review shelter intake, triage, and common medical procedures necessary in animal disaster response and recovery
- Develop protocols to be used by staff when caring for animals affected by a disaster
- Identify resources needed to effectively respond and recover from a disaster
- Formulate a plan to integrate operations with local disaster management efforts
This session is part of the Shelter Medicine series, a collaboration between the Association of Shelter Veterinarians and The Association for Animal Welfare Advancement.
CEUS: This program (both live and recorded) has been approved for:
- 1 Certified Animal Welfare Administrator continuing education credit
- 1 CE by the Texas Department of State Health Services (DSHS) for Texas Animal Control Officers
Carla L. Huston, DVM, PhD, dipl. ACVPM
Professor and Beef Extension Veterinarian, CVM Animal Disaster Response Coordinator, College of Veterinary Medicine, Mississippi State University
Dr. Carla Huston, DVM, PhD, dipl. ACVPM, is a member of numerous federal and state disaster management organizations and serves as the Veterinary Services branch leader for the Mississippi Animal Response Team (MART) under the state’s official response plan. Locally, she serves as the chair of the county emergency planning committee (LEPC) and as a deputy with the county Sheriff’s Office for disaster management. As the coordinator of the CVM Animal Disaster Response Team, she leads deployments and conducts training in collaboration with MART, local first responders, veterinarians, and veterinary students.
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Includes Credits
Recorded On: 02/12/2020
Learn about UC Davis Koret Shelter Medicine Program's recent research on environmental and population health risk factors for feline upper respiratory disease in animal shelters.
The UC Davis Koret Shelter Medicine Program helps shelters reduce feline upper respiratory infection (URI) with integrative science-based solutions. Whether it's housing modifications and facility design work, or implementation of the Capacity for Care(C4C) management model, shelters are seeing results with less URI, happier cats, better outcomes, and more balanced workloads for staff. The program has recently published research on how cage size and feline movement in and out of housing impacts feline URI, as well as the effects of the C4C model on feline health and outcomes. The researchers will share highlights from their findings, with an emphasis on day-to-day tools that will help prevent shelter cat URI now and into the future. Webinar attendees will:
- Become familiar with the basics of Capacity for Care and the role it plays in URI
- Understand the connection between population management and feline health
- Learn about the role of length of stay on URI and how everyone can help reduce URI risk in the feline population
- Be shown that double compartment cage housing can meet the housing needs of most shelter cats – and discover how to achieve this with existing cage housing
- Understand the essential elements of a “low stress” cage housing set-up
- Learn humility to overcome those myths and mysterious practices we used to say must be done to prevent URI
This program (both live and recorded) has been approved for:
- 1 Certified Animal Welfare Administrator continuing education credit
- 1 CE by the Texas Department of State Health Services (DSHS) for Texas Animal Control Officers
This session is part of the Shelter Medicine series, a collaboration between the Association of Shelter Veterinarians and The Association for Animal Welfare Advancement.
Cynthia Karsten, DVM, DABVP (Shelter Medicine Practice)
Outreach Veterinarian, UC Davis Koret Shelter Medicine Program
Cynthia Karsten, DVM, DABVP is a Shelter Medicine Practice, Outreach Veterinarian with Koret Shelter Medicine Program, UC Davis. Dr. Karsten became board certified in Shelter Medicine Practice in 2017. Her main areas of interest include population management, infectious disease control, intake diversion/safety net programs, and providing affordable, accessible veterinary care in all communities. Dr. Karsten serves as a board member of and volunteers with the non-profits Mercer Veterinary Clinic for Pets of the Homeless, and Compassion Without Borders.
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Denae Wagner DVM, MPVM
Assistant Director of the UC Davis Koret Shelter Medicine Program
Dr. Denae Wagner is the Assistant Director of the UC Davis Koret Shelter Medicine Program. She is a graduate of the University of Minnesota. She went on to complete a Farm Animal Population Health Residency and Masters in Preventative Veterinary Medicine (MPVM) at UC Davis. She entered the field of Shelter Medicine in 2007 at UC Davis and loved it so much she stayed. Her areas of special interest are shelter animal housing, facility design, and shelter-related research.
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Includes Credits
Recorded On: 02/26/2020
Learn how to clearly identify signs of fear, anxiety, stress and frustration in shelter animals in order to improve their overall welfare, mental health, and emotional well-being.
Learn how to clearly identify signs of fear, anxiety, stress (FAS) and frustration in shelter animals. Veterinarians and shelter staff will discover how to modify various components of shelter life to reduce FAS and frustration in their shelter population. These Fear Free concepts will improve the overall welfare, mental health, and emotional well-being of both shelter animals and staff. Attendees will:
• Learn to interpret canine and feline body language, behaviors, and motivations
• Understand and assess the impact of housing and environment (physical and emotional environment) on behavior and learning
• Learn how to minimize fear, anxiety, stress and frustration:
o At intake
o During daily care and husbandry procedures
o During medical procedures
o During the adoption process
This session is part of the Shelter Medicine series, a collaboration between the Association of Shelter Veterinarians and The Association for Animal Welfare Advancement.
This program (both live and recorded) has been approved for:
- 1 Certified Animal Welfare Administrator continuing education credit
- 1 CEU for behavior consultants by The International Association of Animal Behavior Consultants (IAABC).
- 1 CE by the Texas Department of State Health Services (DSHS) for Texas Animal Control Officers
Dr. Wailani Sung, DACVB
Veterinary Behaviorist, Behavior Specialty Clinic, San Francisco SPCA
Dr. Wailani Sung obtained her master’s degree and Doctorate in Psychology in animal behavior as well as her Doctorate in Veterinary Medicine from The University of Georgia. She is a co-author of the book, “From Fearful to Fear Free” along with Dr. Marty Becker, Dr. Lisa Radosta, and Mikkel Becker. Dr. Sung is a contributor to the Fear Free Shelter program. Dr. Sung currently practices veterinary behavioral medicine at the Behavior Specialty Clinic located at the San Francisco SPCA.
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Includes Credits
Recorded On: 03/11/2020
If you have medical staff, then you need to attend this webinar! We will take a comprehensive look at important considerations and strategies when planning medical staffing protocols, procedures, and schedules.
Do your medical staff procedures humanely meet the needs of every animal in your care? How about the humane needs of your staff? If your shelter or clinic has medical staff, then you need to attend this webinar! We will take a comprehensive look at important considerations and strategies when planning medical staffing protocols, procedures, and schedules. This presentation will include lessons learned, from medical and HR perspectives, and will offer practical approaches including:
- Competitive recruiting and staff retention
- Data-driven staffing capacity
- Alternative work schedules
- Employee engagement and satisfaction
- Process improvement
- Cost-saving measures
This session is part of the Shelter Medicine series, a collaboration between the Association of Shelter Veterinarians and The Association for Animal Welfare Advancement.
This program (both live and recorded) has been approved for:
- 1 Certified Animal Welfare Administrator continuing education credit
- 1 CE by the Texas Department of State Health Services (DSHS) for Texas Animal Control Officers
Audrey Lang, MS, SPHR
Sr. Vice President for Organizational Development, San Diego Humane Society
At San Diego Humane Society, Lang leads the critical work associated with Employee Engagement and building the capacity of the organization to meet its strategic goals and mission. Lang has held several leadership roles for nonprofit organizations, most recently as the Chief Operating Officer and Senior Vice President for American Humane where she worked in various strategic leadership roles, overseeing programs and operations.
Lang has managed Human Resources departments for state and national organizations, including the Association of Perioperative Registered Nurses (AORN) and the University of Illinois Center for the Advancement of Distance Education in Chicago. She also served in fundraising, marketing, public relations and training management roles at United Way of Minneapolis. Her areas of specialty include HR, strategic planning, operations and organizational transformation. She holds a Master of Science degree in Human Resource Management, with a concentration in International Business from Roosevelt University in Chicago and an Executive Certificate in Nonprofit Leadership from Duke University. She is SPHR certified by the Human Resource Certification Institute.
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Zarah Hedge, DVM, MPH, DACVPM, DABVP
Chief Medical Officer, San Diego Humane Society
As Chief Medical Officer for San Diego Humane Society, Dr. Zarah Hedge oversees a team 15+ veterinarians who provide lifesaving specialized surgeries, progressive treatments and long-term care and rehabilitation for animal patients in the care of San Diego Humane Society. The Veterinary Medical Department offers medical examinations, vaccinations, microchipping, diagnostic testing and dental procedures. The program is also equipped to treat animals with allergies, heart problems, basic orthopedic conditions and other injuries. San Diego Humane Society also performs more than 16,000 spay and neuter procedures each year, many at low or no cost. The organization’s Center for Shelter Medicine includes a pharmacy, evaluation and treatment areas, isolation ward, surgery suite, dental suite and recovery room.
Certified veterinarians in the field of shelter medicine remain quite limited. Dr. Hedge is one of only 28 veterinarians in the world who hold the distinction of being certified in shelter medicine by the American Board of Veterinary Practitioners. She brings more than a decade of experience and is a graduate of the College of Veterinary Medicine at Western University of Health Sciences in Pomona, where she was also an assistant professor after graduating.
Most recently, Dr. Hedge worked as hospital director at WesternU Spay/Neuter Center in Van Nuys. She also continues to serve as a Reserve Field Veterinarian for Rural Area Veterinary Services, a program of The Fund for Animals.
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Includes Credits
Recorded On: 03/25/2020
How can we work together to save more lives? We will explore different relationship models between shelters and veterinary private practices.
Animal shelters focus on both herd health and individual care. Private veterinary practices treat individuals. We all care about the animals in our community. How can we work together to save more lives? We will explore different relationship models between shelters and veterinary private practices. We will examine examples of successful relationships and collaborative partners, and look at less productive interactions. Learn how to build and maintain relationships.
This free webinar is especially for shelter vets, private practitioners that work with or are interested in working with shelters, and shelter/rescue leadership. Invite your local practitioners and participate this webinar together!
This program (both live and recorded) has been approved for:
- 1 Certified Animal Welfare Administrator continuing education credit
- 1 CE by the Texas Department of State Health Services (DSHS) for Texas Animal Control Officers
Allison Lash, DVM
Head of Veterinary Services, Cleveland Animal Protective League
Dr. Lash received both her Bachelor of Science in Zoology and her Doctor of Veterinary Medicine from The Ohio State University. She has been a shelter veterinarian with the Cleveland APL since 2007 and was promoted to the head of veterinary services in 2011.
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Includes Credits
Recorded On: 04/01/2020
Animal welfare professionals will learn about their role and responsibility in reporting cruelty and neglect.
Veterinarians and sheltering professionals are often the first contact for an animal who may have been abused or neglected. However, many of these animal welfare professionals do not have the resources to identify the signs of abuse and/or neglect, the knowledge of where to report it, nor an understanding of the cruelty laws in their state. After this webinar, you will be able to:
- Identify the states where veterinarians are mandated to report animal cruelty/abuse
- Understand the link between violence against animals and humans
- Classify abuse
- Recognize the roles and responsibilities animal welfare professionals have regarding cruelty
- Know where to report cruelty
Discover a resource for veterinarians which was a collaboration between Animal Folks (MN), ARL (MA), and the Cummings School of Veterinary Medicine. Find out how they collaborated and get ideas for how you can create a similar resource for your state.
This webinar will benefit veterinarians, veterinary technicians, animal advocates, and shelter/ rescue staff – especially leadership.
This session is part of the Shelter Medicine series, a collaboration between the Association of Shelter Veterinarians and The Association for Animal Welfare Advancement.
This program (both live and recorded) has been approved for:
- 1 Certified Animal Welfare Administrator continuing education credit
- 1 CE by the Texas Department of State Health Services (DSHS) for Texas Animal Control Officers
Edward Schettino, DVM, PhD
President & CEO, Animal Rescue League of Boston
Dr. Schettino is a graduate of the Cummings School of Veterinary Medicine at Tufts University. Formerly the Vice President of Animal Welfare and Veterinary Services at the Animal Rescue League of Boston, he is now their President & CEO. He has an MBA from Clark University’s Graduate School of Management, and both his Masters and PhD in the Basic Medical Sciences (Immunology), from New York University’s Graduate School of Arts and Science.
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Includes Credits Recorded On: 09/25/2019
Learn how Humane Society Silicon Valley tackled over five hundred guidelines and significantly increased our life-saving capacity... and how you can, too!
The Association of Shelter Veterinarians Guidelines for Standards of Care in Animal Shelters, a voluntary set of guidelines designed to promote the highest standards of welfare in animal shelters, has a lofty goal: to eliminate the suffering and needless death of homeless pets waiting for homes. In this session, we'll discuss how Humane Society Silicon Valley tackled over five hundred guidelines and significantly increased our life-saving capacity... and how you can, too!!!
This session is part of the Shelter Medicine series, a collaboration between the Association of Shelter Veterinarians and The Association for Animal Welfare Advancement.
This program (both live and recorded) has been approved for:
- 1 Certified Animal Welfare Administrator continuing education credit
- 1 CE by the Texas Department of State Health Services (DSHS) for Texas Animal Control Officers
Cristie Kamiya, DVM, MBA
Chief of Shelter Medicine, Humane Society Silicon Valley
Dr. Kamiya graduated from Colorado State University, College of Business with a Master of Business Administration degree in 1999, and then went on to also complete a Doctor of Veterinary Medicine degree from Colorado State University, College of Veterinary Medicine and Biomedical Sciences in 2005. Dr. Kamiya’s first encounter with the shelter world occurred at the age of nine when her family adopted a mixed breed puppy from the Hawaiian Humane Society. A love of animals and a childhood dream of becoming an animal doctor evolved over the years into a passion for advocating on behalf of homeless and lost pets. Prior to the shelter medicine residency, she has worked as a shelter veterinarian in humane societies, municipal shelters, and rescues in the Denver-Boulder areas of Colorado, and the greater Phoenix metro area of Arizona. Dr. Kamiya’s main interests are in infectious disease, shelter management, surgery, and animal cruelty investigation.
Kristen Jahnke
Director of Shelter Operations, Humane Society Silicon Valley
Kristen Jahnke has been in the animal welfare industry for over 15 years, joining Humane Society Silicon Valley in 2016 as the Director of Animal Operations. Previously, she was the Director of Medical Operations at PAWS Chicago until she decided to put away her snow boots for the sunny beaches of California. Kristen holds a BA in Social Work from Marquette University.
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Includes Credits
We'll discuss how to meet the five freedoms of animal welfare for all animals in our care in affordable, doable ways, such as housing, in-housing enrichment, out-of-housing time, and length of stay.
Let's face it, shelter living is challenging. The shelter is filled with strange noises, weird smells, unfamiliar people, new food, and questionable roommates. On top of all that, we do not really have a way to explain to the animals that we have their best interests in mind, so we must show them. But what's the best way to do this? Come to this session to find out!
We'll discuss how to meet the five freedoms of animal welfare for all animals in our care in affordable, doable ways, such as housing, in-housing enrichment, out-of-housing time, and certainly length of stay. You'll leave with actionable ideas to implement at your shelter, as well as long-term goals to improve the lives of all animals (and people!) in your shelter. All staff (both medical and non) and especially shelter leaders with decision making capabilities will benefit from this webinar.
This session is part of the Shelter Medicine series, a collaboration between the Association of Shelter Veterinarians and The Association for Animal Welfare Advancement.
This program (both live and recorded) has been pre-approved for:
- 1 Certified Animal Welfare Administrator continuing education credit
- 1 CE by the Texas Department of State Health Services (DSHS) for Texas Animal Control Officers
This webinar has been approved for 1 CEU for behavior consultants by The International Association of Animal Behavior Consultants (IAABC). Attendees seeking CEUs are required to attend the full live session or watch the full recording, then pass the quiz. You may download the IAABC certificate from within the course.
Cynthia Karsten, DVM, DABVP (Shelter Medicine Practice)
Outreach Veterinarian, UC Davis Koret Shelter Medicine Program
Cynthia Karsten, DVM, DABVP is a Shelter Medicine Practice, Outreach Veterinarian with Koret Shelter Medicine Program, UC Davis. Dr. Karsten became board certified in Shelter Medicine Practice in 2017. Her main areas of interest include population management, infectious disease control, intake diversion/safety net programs, and providing affordable, accessible veterinary care in all communities. Dr. Karsten serves as a board member of and volunteers with the non-profits Mercer Veterinary Clinic for Pets of the Homeless, and Compassion Without Borders.
Rachel Powell, DVM
UW/UCD Maddie's Shelter Medicine Fellow and Shelter Veterinarian, Saving Grace Pet Adoption Center
Dr. Rachel Powell graduated from the University of Illinois College of Veterinary Medicine in 2002 and has spent her career in private mixed-animal and equine practices. She started working for Saving Grace in 2018 and very much enjoys practicing in the shelter environment. The work is professionally and personally gratifying and she feels like she is making a real difference in her community and in the lives of the people and animals she works with. She has also discovered a passion for T-N-R and Return To Field programs to help manage community cat populations and reduce cat numbers in shelters.
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Includes Credits Recorded On: 11/06/2019
Practitioners will learn how to successfully lead multiple stakeholders and truly rise to the occasion to positively affect shelter leadership.
How do we achieve our goals, when all we ever wanted to do is help animals? Why did nobody in vet school tell us, that by virtue of our degree, we are leaders in the community?
The good news is that leaders are made and not born. Just as we can learn to become effective Spay/Neuter surgeons, we can learn to become effective leaders. Veterinarians are, as animal welfare professionals and subject matter experts, very well positioned to take the lead. If veterinarians don’t take the lead and advocate based on the power of all Five Freedoms, we are not representing the animal’s best interest. Join us to get the recipe for taking the lead in everyday veterinary operations.
In this webinar, we will discuss the importance of personal values: we all have them, but if you have never thought about them and cannot voice them, you cannot lead efficiently. We will discuss how the mission and vision of an organization – or the lack thereof – affects your leading power. Practitioners will learn how to successfully lead multiple stakeholders and truly rise to the occasion to positively affect shelter leadership.
This session is part of the Shelter Medicine series, a collaboration between the Association of Shelter Veterinarians and The Association for Animal Welfare Advancement.
This program (both live and recorded) has been approved for:
- 1 Certified Animal Welfare Administrator continuing education credit
- 1 CE by the Texas Department of State Health Services (DSHS) for Texas Animal Control Officers
Jeannine Berger, DVM, DACVB, DACAW, CAWA
VP Rescue and Welfare, San Francisco SPCA
Dr. Berger first obtained her veterinary degree in 1991 in Zurich, Switzerland. She moved to Davis, California in 1998, where she completed her residency in veterinary behavior and attained board certification with the American College for Veterinary Behaviorists from UC Davis in 2007. In 2014, she attained board certification from the American College of Animal Welfare. Since 2011, Dr. Berger has overseen all aspects of clinical behavior programs at the SF SPCA. In 2016, she became the Society's Vice President of Rescue and Welfare. Dr. Berger is a Certified Animal Welfare Administrator.
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Includes Credits Recorded On: 12/04/2019
Learn about best practices in medical oversight of companion animal transport programs.
Learn about best practices in medical oversight of companion animal transport programs. The role of the veterinarian and veterinary team start at the planning stages of a transport program, with a need for robust medical protocols at all stages in the transport process. We'll review how to implement effective shelter medicine practices to mitigate disease risk in transport programs and how to use a strong communication system to troubleshoot any medical concerns that arise.
This session is part of the Best Practices Webinar Series: Companion Animal Transport (2019) AND part of the Shelter Medicine series, a collaboration between the Association of Shelter Veterinarians and The Association for Animal Welfare Advancement.
This program (both live and recorded) has been approved for:
- 1 Certified Animal Welfare Administrator continuing education credit
- 1 CE by the Texas Department of State Health Services (DSHS) for Texas Animal Control Officers
Dr. Erin Doyle
Senior Director of Shelter Medicine, ASPCA
Dr. Erin Doyle is a Senior Director of Shelter Medicine in the Shelter Medicine Services team within the ASPCA’s Shelter Outreach division. The Shelter Medicine Services team provides shelter medicine expertise and consultation both internally and with the ASPCA’s external shelter partners. Dr. Doyle is board certified in Shelter Medicine Practice through the American Board of Veterinary Practitioners.
Dr. Doyle received her DVM from Tufts University in 2004 and spent three years immediately following graduation in general small animal practice in Worcester, Massachusetts. Dr. Doyle left private practice to join the Animal Rescue League of Boston (ARL) where she worked for over ten years. During her tenure at the ARL, Dr. Doyle was promoted to the head of the shelter medicine department and assisted with the forensic and law enforcement program. She also completed a fellowship with the Koret Shelter Medicine program at UC Davis in 2012. Dr. Doyle is serving her second term as president of the Association of Shelter Veterinarians and is an adjunct faculty member in Shelter Medicine at the Cummings School of Veterinary Medicine at Tufts University.
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Includes Credits
We will address how shelters can use population medicine to ensure the welfare of animals while protecting public health during disasters.
Learn about activities that can be performed by shelters before, during, and after a disaster to build organizational resiliency and enhance recovery. We will specifically address how population medicine is used to ensure the welfare of animals while protecting public health during disasters. Attendees will learn how to:
- Review shelter intake, triage, and common medical procedures necessary in animal disaster response and recovery
- Develop protocols to be used by staff when caring for animals affected by a disaster
- Identify resources needed to effectively respond and recover from a disaster
- Formulate a plan to integrate operations with local disaster management efforts
This session is part of the Shelter Medicine series, a collaboration between the Association of Shelter Veterinarians and The Association for Animal Welfare Advancement.
CEUS: This program (both live and recorded) has been approved for:
- 1 Certified Animal Welfare Administrator continuing education credit
- 1 CE by the Texas Department of State Health Services (DSHS) for Texas Animal Control Officers
Carla L. Huston, DVM, PhD, dipl. ACVPM
Professor and Beef Extension Veterinarian, CVM Animal Disaster Response Coordinator, College of Veterinary Medicine, Mississippi State University
Dr. Carla Huston, DVM, PhD, dipl. ACVPM, is a member of numerous federal and state disaster management organizations and serves as the Veterinary Services branch leader for the Mississippi Animal Response Team (MART) under the state’s official response plan. Locally, she serves as the chair of the county emergency planning committee (LEPC) and as a deputy with the county Sheriff’s Office for disaster management. As the coordinator of the CVM Animal Disaster Response Team, she leads deployments and conducts training in collaboration with MART, local first responders, veterinarians, and veterinary students.
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Includes Credits Recorded On: 02/12/2020
Learn about UC Davis Koret Shelter Medicine Program's recent research on environmental and population health risk factors for feline upper respiratory disease in animal shelters.
The UC Davis Koret Shelter Medicine Program helps shelters reduce feline upper respiratory infection (URI) with integrative science-based solutions. Whether it's housing modifications and facility design work, or implementation of the Capacity for Care(C4C) management model, shelters are seeing results with less URI, happier cats, better outcomes, and more balanced workloads for staff. The program has recently published research on how cage size and feline movement in and out of housing impacts feline URI, as well as the effects of the C4C model on feline health and outcomes. The researchers will share highlights from their findings, with an emphasis on day-to-day tools that will help prevent shelter cat URI now and into the future. Webinar attendees will:
- Become familiar with the basics of Capacity for Care and the role it plays in URI
- Understand the connection between population management and feline health
- Learn about the role of length of stay on URI and how everyone can help reduce URI risk in the feline population
- Be shown that double compartment cage housing can meet the housing needs of most shelter cats – and discover how to achieve this with existing cage housing
- Understand the essential elements of a “low stress” cage housing set-up
- Learn humility to overcome those myths and mysterious practices we used to say must be done to prevent URI
This program (both live and recorded) has been approved for:
- 1 Certified Animal Welfare Administrator continuing education credit
- 1 CE by the Texas Department of State Health Services (DSHS) for Texas Animal Control Officers
This session is part of the Shelter Medicine series, a collaboration between the Association of Shelter Veterinarians and The Association for Animal Welfare Advancement.
Cynthia Karsten, DVM, DABVP (Shelter Medicine Practice)
Outreach Veterinarian, UC Davis Koret Shelter Medicine Program
Cynthia Karsten, DVM, DABVP is a Shelter Medicine Practice, Outreach Veterinarian with Koret Shelter Medicine Program, UC Davis. Dr. Karsten became board certified in Shelter Medicine Practice in 2017. Her main areas of interest include population management, infectious disease control, intake diversion/safety net programs, and providing affordable, accessible veterinary care in all communities. Dr. Karsten serves as a board member of and volunteers with the non-profits Mercer Veterinary Clinic for Pets of the Homeless, and Compassion Without Borders.
Denae Wagner DVM, MPVM
Assistant Director of the UC Davis Koret Shelter Medicine Program
Dr. Denae Wagner is the Assistant Director of the UC Davis Koret Shelter Medicine Program. She is a graduate of the University of Minnesota. She went on to complete a Farm Animal Population Health Residency and Masters in Preventative Veterinary Medicine (MPVM) at UC Davis. She entered the field of Shelter Medicine in 2007 at UC Davis and loved it so much she stayed. Her areas of special interest are shelter animal housing, facility design, and shelter-related research.
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Includes Credits Recorded On: 02/26/2020
Learn how to clearly identify signs of fear, anxiety, stress and frustration in shelter animals in order to improve their overall welfare, mental health, and emotional well-being.
Learn how to clearly identify signs of fear, anxiety, stress (FAS) and frustration in shelter animals. Veterinarians and shelter staff will discover how to modify various components of shelter life to reduce FAS and frustration in their shelter population. These Fear Free concepts will improve the overall welfare, mental health, and emotional well-being of both shelter animals and staff. Attendees will:
• Learn to interpret canine and feline body language, behaviors, and motivations
• Understand and assess the impact of housing and environment (physical and emotional environment) on behavior and learning
• Learn how to minimize fear, anxiety, stress and frustration:
o At intake
o During daily care and husbandry procedures
o During medical procedures
o During the adoption processThis session is part of the Shelter Medicine series, a collaboration between the Association of Shelter Veterinarians and The Association for Animal Welfare Advancement.
This program (both live and recorded) has been approved for:
- 1 Certified Animal Welfare Administrator continuing education credit
- 1 CEU for behavior consultants by The International Association of Animal Behavior Consultants (IAABC).
- 1 CE by the Texas Department of State Health Services (DSHS) for Texas Animal Control Officers
Dr. Wailani Sung, DACVB
Veterinary Behaviorist, Behavior Specialty Clinic, San Francisco SPCA
Dr. Wailani Sung obtained her master’s degree and Doctorate in Psychology in animal behavior as well as her Doctorate in Veterinary Medicine from The University of Georgia. She is a co-author of the book, “From Fearful to Fear Free” along with Dr. Marty Becker, Dr. Lisa Radosta, and Mikkel Becker. Dr. Sung is a contributor to the Fear Free Shelter program. Dr. Sung currently practices veterinary behavioral medicine at the Behavior Specialty Clinic located at the San Francisco SPCA.
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Includes Credits Recorded On: 03/11/2020
If you have medical staff, then you need to attend this webinar! We will take a comprehensive look at important considerations and strategies when planning medical staffing protocols, procedures, and schedules.
Do your medical staff procedures humanely meet the needs of every animal in your care? How about the humane needs of your staff? If your shelter or clinic has medical staff, then you need to attend this webinar! We will take a comprehensive look at important considerations and strategies when planning medical staffing protocols, procedures, and schedules. This presentation will include lessons learned, from medical and HR perspectives, and will offer practical approaches including:
- Competitive recruiting and staff retention
- Data-driven staffing capacity
- Alternative work schedules
- Employee engagement and satisfaction
- Process improvement
- Cost-saving measures
This session is part of the Shelter Medicine series, a collaboration between the Association of Shelter Veterinarians and The Association for Animal Welfare Advancement.
This program (both live and recorded) has been approved for:
- 1 Certified Animal Welfare Administrator continuing education credit
- 1 CE by the Texas Department of State Health Services (DSHS) for Texas Animal Control Officers
Audrey Lang, MS, SPHR
Sr. Vice President for Organizational Development, San Diego Humane Society
At San Diego Humane Society, Lang leads the critical work associated with Employee Engagement and building the capacity of the organization to meet its strategic goals and mission. Lang has held several leadership roles for nonprofit organizations, most recently as the Chief Operating Officer and Senior Vice President for American Humane where she worked in various strategic leadership roles, overseeing programs and operations.
Lang has managed Human Resources departments for state and national organizations, including the Association of Perioperative Registered Nurses (AORN) and the University of Illinois Center for the Advancement of Distance Education in Chicago. She also served in fundraising, marketing, public relations and training management roles at United Way of Minneapolis. Her areas of specialty include HR, strategic planning, operations and organizational transformation. She holds a Master of Science degree in Human Resource Management, with a concentration in International Business from Roosevelt University in Chicago and an Executive Certificate in Nonprofit Leadership from Duke University. She is SPHR certified by the Human Resource Certification Institute.
Zarah Hedge, DVM, MPH, DACVPM, DABVP
Chief Medical Officer, San Diego Humane Society
As Chief Medical Officer for San Diego Humane Society, Dr. Zarah Hedge oversees a team 15+ veterinarians who provide lifesaving specialized surgeries, progressive treatments and long-term care and rehabilitation for animal patients in the care of San Diego Humane Society. The Veterinary Medical Department offers medical examinations, vaccinations, microchipping, diagnostic testing and dental procedures. The program is also equipped to treat animals with allergies, heart problems, basic orthopedic conditions and other injuries. San Diego Humane Society also performs more than 16,000 spay and neuter procedures each year, many at low or no cost. The organization’s Center for Shelter Medicine includes a pharmacy, evaluation and treatment areas, isolation ward, surgery suite, dental suite and recovery room.
Certified veterinarians in the field of shelter medicine remain quite limited. Dr. Hedge is one of only 28 veterinarians in the world who hold the distinction of being certified in shelter medicine by the American Board of Veterinary Practitioners. She brings more than a decade of experience and is a graduate of the College of Veterinary Medicine at Western University of Health Sciences in Pomona, where she was also an assistant professor after graduating. Most recently, Dr. Hedge worked as hospital director at WesternU Spay/Neuter Center in Van Nuys. She also continues to serve as a Reserve Field Veterinarian for Rural Area Veterinary Services, a program of The Fund for Animals.
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Includes Credits Recorded On: 03/25/2020
How can we work together to save more lives? We will explore different relationship models between shelters and veterinary private practices.
Animal shelters focus on both herd health and individual care. Private veterinary practices treat individuals. We all care about the animals in our community. How can we work together to save more lives? We will explore different relationship models between shelters and veterinary private practices. We will examine examples of successful relationships and collaborative partners, and look at less productive interactions. Learn how to build and maintain relationships.
This free webinar is especially for shelter vets, private practitioners that work with or are interested in working with shelters, and shelter/rescue leadership. Invite your local practitioners and participate this webinar together!
This program (both live and recorded) has been approved for:
- 1 Certified Animal Welfare Administrator continuing education credit
- 1 CE by the Texas Department of State Health Services (DSHS) for Texas Animal Control Officers
Allison Lash, DVM
Head of Veterinary Services, Cleveland Animal Protective League
Dr. Lash received both her Bachelor of Science in Zoology and her Doctor of Veterinary Medicine from The Ohio State University. She has been a shelter veterinarian with the Cleveland APL since 2007 and was promoted to the head of veterinary services in 2011.
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Includes Credits Recorded On: 04/01/2020
Animal welfare professionals will learn about their role and responsibility in reporting cruelty and neglect.
Veterinarians and sheltering professionals are often the first contact for an animal who may have been abused or neglected. However, many of these animal welfare professionals do not have the resources to identify the signs of abuse and/or neglect, the knowledge of where to report it, nor an understanding of the cruelty laws in their state. After this webinar, you will be able to:
- Identify the states where veterinarians are mandated to report animal cruelty/abuse
- Understand the link between violence against animals and humans
- Classify abuse
- Recognize the roles and responsibilities animal welfare professionals have regarding cruelty
- Know where to report cruelty
Discover a resource for veterinarians which was a collaboration between Animal Folks (MN), ARL (MA), and the Cummings School of Veterinary Medicine. Find out how they collaborated and get ideas for how you can create a similar resource for your state.
This webinar will benefit veterinarians, veterinary technicians, animal advocates, and shelter/ rescue staff – especially leadership.
This session is part of the Shelter Medicine series, a collaboration between the Association of Shelter Veterinarians and The Association for Animal Welfare Advancement.
This program (both live and recorded) has been approved for:
- 1 Certified Animal Welfare Administrator continuing education credit
- 1 CE by the Texas Department of State Health Services (DSHS) for Texas Animal Control Officers
Edward Schettino, DVM, PhD
President & CEO, Animal Rescue League of Boston
Dr. Schettino is a graduate of the Cummings School of Veterinary Medicine at Tufts University. Formerly the Vice President of Animal Welfare and Veterinary Services at the Animal Rescue League of Boston, he is now their President & CEO. He has an MBA from Clark University’s Graduate School of Management, and both his Masters and PhD in the Basic Medical Sciences (Immunology), from New York University’s Graduate School of Arts and Science.
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